Customer Service Coordinator - Manchester, United Kingdom - Roofing Today
Description
Salary:
£23,000
-
Location:Manchester
McCormack Partners is working with a leading roofing maintenance contractor looking for an account manager to join their customer support team.
Company
Our client is a nationwide roof maintenance contractor.
With four UK depots and over 550 employees, our client provides planned and reactive maintenance and refurbishment services to various sectors, and boasts impressive growth and ambitious expansion plans.
The company is now looking for the right individual to join its helpdesk team to manage key client accounts and support its next stage of growth.
It has a culture based on five core values that guide its behaviour and offer a safe, inclusive, and rewarding workplace.
What's in it for you
- Extensive training and feedback in all areas of the role, with continued ongoing support
- The opportunity to progress and develop anywhere within the company
- A platform for your ideas and voice to be heard, with help to implement changes which ensure the company is continuously improving
- An outstanding peoplefirst culture
- Health care
Key responsibilities
- Accepting and processing work orders
- Building strong working relationships with a small number of nationwide clients and managing their workloads/enquiries
- Scheduling of reactive jobs
- Providing support to the outer teams within the business and clients
- Supporting with RAMS
- Experience in a construction or building maintenance company is desired but not essential
- Strong IT skills
- Attention to detail
- Excellent communication and interpersonal skills
- The ability to prioritise tasks and workload and work under pressure
please call McCormack Partners on
or
upload your CV via the **McCormack Partners website.
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