Duty Control Room Operator - London, United Kingdom - UniTrust

UniTrust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

UniTrust Protection Services (UK) Ltd have an exciting opportunity available for a
Duty Control Room Operator to join our team. T

What's in it for you?
In return as our Security Officer, we offer the below salary and benefits:

4 on 4 off days and nights (Ave 42 Hours per week)
A competitive wage (£13.19 per hour)
Pension scheme
Excellent benefits which include Life assurance equivalent 1 x annual salary, Personal Accident Cover
Length of service awards
Employee Recognition Awards
Tech scheme and Cycle to work scheme
Company Sick Pay
Company advances and loans
Career progression: training and development opportunities
Diverse and inclusive working environment

Objective:

To work as a member of Estate Security Team. For the protection of persons and property and thereby the provision of a safe and secure environment.

Key Responsibilities:

The protection of a client's property against loss, theft, damage (including fire and water) and waste through the use of proactive CCTV monitoring.
Manage the desk top based Fire alarm system and respond to alerts/faults as necessary.
To undertake operation of all equipment and cameras within the CCTV Control Room.
To assist with remote access control across the estate and car parks when required
Manage the issuing and return of security equipment to Estate Security staff (Keys, radios, bodycams, patrol devices)
To monitor internal and external cameras across the SKD estate.
Direct and monitor estate security staff to tasks/incidents.
Direct Estate security staff to breaks & cover positions.
The protection of private property belonging to the client, their staff and visitors against loss, theft and damage through the use of proactive CCTV monitoring.
Prevent offences against the law of the land, UniTrust disciplinary codes and policies and ensure all are brought to the attention of the management.
Providing full reports on all maintenance and security related issues, following up and closing these off.
Issue keys/passes to authorised persons as required keeping an accurate record on both electronic and paperbased systems.
Assist DSM in quarterly key audit.
Respond to all communications via phone and radio in a clear and courteous manner.
Manage the Access Control System. Produce access cards for new tenants / Service providers, ensuring correct access levels are applied accordingly. Deleting / archive any leavers.
Day to day management of all Contractors working on site. Reporting any contractor issues to the onsite FM / Duty Supervisor.
Ensure Assignment Instructions are adhered to at all times by security personnel
Forward any required security documentation to the Security Manager / FM Manager
Review Control Room/Security procedures and develop these under the guidance of the Site Security Manager
To comply with company health and safety procedures
Maintain a high standard of communication and good working relationship with all other clients, staff, visitors and contractors
To ensure a meaningful Shift Handover is done in full with all checks done and messages included.
Assist with any Investigations of thefts, complaints and incidents as required using CCTV where necessary.
Complete accurate and legible reports at all times as required (Incident/accident/Found property)
To keep security records, compliance checks and Control Room occurrence logs up to date
To manage the Control Room response to and during any building evacuation / major incident, supporting the estate Duty Security Manager / Estate Security team.
Follow call out procedures in the event of a crisis situation arising.
To complete training when necessary and comply with regulations of licenses.
To keep the Control Room in a safe, clean, and tidy condition
Have the ability to cover Duty Shift Manager role in the event of leave/sickness etc.

Person Specification:

Preferably have at least 2 years plus previous experience in a similar role, working with Blue Chip tenants.
Must be able to cope with high pressure situations and demonstrate previous supervisor experience.
Excellent timekeeping and attendance is critical.
SIA licenced (specifically CCTV in a Public space) and good working knowledge of Data Protection (GDPR), Human Rights act and surveillance regulations is essential
Must hold a valid
Door Supervision / Close Protection SIA licence
Valid First Aid at Work certificate
Be capable of using all security equipment necessary to efficiently perform the duties required of a professional CCTV Control Room operative/Security Officer.

Don't miss out on this fantastic opportunity to join our team as a Security Officer

UniTrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.