Customer Service Administrator - Shrewsbury, United Kingdom - Adele Carr Recruitment

Adele Carr Recruitment

Verified Company

Shrewsbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

'A fabulous opportunity for an experienced Customer Services Administrator to join a well-established and reputable business in Shrewsbury.

You will be welcomed into the friendly team and you will be rewarded with

A salary up to £25K
22 Days Paid annual leave
Pension
Healthcare

The Customer Services Administrator role will be busy and varied including the following duties:

Generating and chasing quotes
Order processing
Liaising throughout the sales process with customer regarding order/delivery status
Account Management of existing customers
Lead generation for new prospect customers
Query resolution & complaint handling
Update CRM system with customer details, quotes and orders

The successful Customer Services Administrator will have the following skills and experience:

Previous experience working in a busy customer service/sales role
Proven experience of producing quotes and processing orders
Confident to deal with both incoming and outgoing calls
Good IT skills with the ability to pick up new systems with ease
Strong rapport building skills with the ability to converse professionally with customers at all levels
Experience of working with a team environment
Good problem solving skills
Ability to work well under pressure