Principal User Researcher - Leeds, United Kingdom - Hippo Digital Limited

Hippo Digital Limited

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

About The Role
Hippo Digital is looking for a leader who can continue to build our talented
user research profession.

Our user researchers are fantastic at what they do, and we think our tight knit sense of community sets us apart from other consultancies.

We need someone with the drive and enthusiasm to help our researchers to build on their skills and experience.

You'll be given the autonomy to work with our other well respected principal consultants to give the user research profession the support and tools they need to do their best work.

As an expert in user-centred design and research techniques, you'll also be working with senior stakeholders to implement user-centred design strategy on interesting and challenging projects, with a variety of clients.

What you'll do:

Lead the user research profession at Hippo, helping our user researchers by designing and promoting innovative and progressive support initiatives
Coach and support Hippo's user researchers in their professional development
Work with the Hippo research and design communities to share best practice
Coordinate and lead user research and user research teams for complex client projects
Act as an engagement lead or site delivery lead for projects
Plan, design and execute a range of user research activities to support the design, development and continuous improvement of client products
Provide user insight to inform design decisions and convince clients of the value of user research and usercentred design
Support new business activity by writing bids and taking part in pitch presentations

Skills and experience that you need

Experience of leading a team of user researchers or usercentred designers
Proven ability to set standards for userresearch and coach people in research methodologies within broader service design and across the Agile project cycle
You can help people explore complex problems, overcoming barriers to delivery
Proven experience of building and maintaining relationships with senior stakeholders, and the ability to mediate between people
Practical understanding of other digital disciplines and how they work together across the Agile project cycle
Experience of recruiting, training and mentoring other user researchers
Advanced experience of Agile and service design principles

It would be great if you had

Some awareness of the GDS Digital Standard and how it's applied

What makes us great
As well as a competitive salary which we're transparent about from the outset, you can also expect a range of benefits:

Contributory pension scheme (Hippo 6% with employee contributions of 2%)
25 days holiday plus UK public holidays
Perkbox access for a wide range of discounts
Critical illness cover
Life assurance and death in service cover
Volunteer days
Cycletowork scheme for the avid cyclists
Salary sacrifice electric vehicles scheme
Season ticket loans
Financial and general wellbeing sessions
Flexible benefits scheme with options of:
private health cover

- private dental cover
- additional company pension contributions
- additional holidays (up to an extra 2 days)
- wellbeing contribution
- charity contributions
- tree planting

Hi, we're Hippo Digital.
At Hippo Digital, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a digital services partner who is genuinely invested in helping our clients thrive as modern organisations.

Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuous improvement to achieve your desired outcomes.

We firmly believe that technology should serve humanity, not the other way around.

We take a human-centred approach to everything we do because we understand that complex problems require a service design approach.

This means understanding how users behave and ensuring our solutions work for them in the real world.

Our combination of data, design, and engineering delivers bespoke digital services that make a positive and meaningful impact on organisations and society.

We're confident in our abilities, authentic in our approach, and passionate about what we do.

If you're looking for a digital services partner that can deliver real results, let us help you build for the future and make a lasting impact.

Hippo locations

Diversity and Inclusion at

Hippo Digital:
A commitment to lasting change

Job Type:
Permanent

Salary:
£74,500.00-£89,000.00 per year

Schedule: