Involvement Specialist - Wolverhampton, United Kingdom - Black Country Integrated Care Board

Black Country Integrated Care Board
Black Country Integrated Care Board
Verified Company
Wolverhampton, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Ensuring that there are strong, inclusive, and empowering mechanisms for robust patient and public involvement and engagement recognising where barriers may exist and negotiating solutions to overcome them Ensuring that people and patients are involved in all stages of the commissioning cycle Support a range of colleagues and teams from across all service areas, but particularly commissioning, quality and primary care colleagues to ensure that the portfolio of tasks/projects reflects appropriate engagement and consultation should that be required which is planned, managed and delivered effectively Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects Be a key member of the local placed based team supporting effective patient, people, communities and wider stakeholder involvement, both internally and externally To maintain a positive, enthusiastic, and empathetic approach whilst dealing with and being confronted with challenging behaviour.

Being able to adapt approaches to minimise emotional labour in intense situations Functional Responsibilities Analytical/Judgement Undertake complex and detailed information analysis of specific projects/reports requiring high levels of concentration Update, maintain, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice.

Monitor and tracking risks and issues tracking mechanism and its proactive resolution and escalation processes Contribute to the information management of performance, taking a lead for specific Projects Provide coordination of and participate in relevant meetings, reporting attendance and providing information advice and support where requested Ensure that data collected is analysed, reported by the team as appropriate and monitor the processing of data and information Communication Provides relevant and timely specialist advice and guidance on functional and information matters.

Support the development of internal and external communications where required by regular contact with the teams and stakeholders Responsible for preparation of correspondence andcomplex papers,as directed by line manager Financial and Physical Resources Deliver against organisational objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines.


Support and inform teams on the targeting of resources, monitoring, implementing, evaluating and delivery of plans by providing sophisticated, high quality information and analysis Continually strive for delivering project/function outcomes, value for money and greater efficiency Contribute to the financial delivery of the service ensuring it is cost effective and delivered on time Contribute to commissioning of goods and services, as required Staff Management Provide specialist training, advice and support on own role/responsibilities where necessary Support training and induction of new staff Supervises team as required.

Participate in the recruitment process of support staff. Information Management Operate within and provide enhancements to current management information, reporting to enhance decision making processes.

Updating, maintaining, organise, gather and analyse information to predict/meet future organisational and team needs by identifying best professional practice Lead on development, implementation, monitoring and evaluation of new information systems/databases as required Carry out timely and accurate information analysis and reporting on agreed areas of portfolio Responsible for the development and maintenance of databases required for regular reports Research and Development Actively supports and contributes to the development of key performance indicators for the successful assessment of performance Test and review new concepts, models, methods, practices, products and equipment Contributes to ensuring there are processes in place for spreading and sharing learning and outcomes.

Planning and Organisation Contribute to the strategic planning making adjustments as necessary.

Support implementation of strategic modernisation/service improvement and commissioning strategies and any associated action plans, in accordance with the agreed priorities of the team Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes Contribute to the formulation of plans of up to three year and strategic direction within the team on issues, taking a lead for specific workstreams.

Deliver agains
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