Benefit Administrator - London, United Kingdom - RELX
Description
About the role:
This position exists to administer certain UK employment benefits, primarily Shared Parental Leave and the Electric Vehicles.
Responsibilities:
- Receive and review requests for Shared Parental Leave (SPL) from UK based employees
- Working with the employees, partners and employers of partners, create mutually agreeable leave arrangements with the legal structure and policy for this benefit
- Liaise with legal, HRBPs and ER as needed on SPL
- Troubleshoot any issues which may arise from the SPL arrangements
- Work with the employee to ensure that the SPL arrangements are properly tracked in the RELX HR systems
- For the Electric Vehicle (EV) program, act as liaison and escalation point for employee queries which are escalated from the vendor
- Set up and conduct SLA tracking & audits (mainly around service history/ license checks to ensure these are being carried out) quarterly for the EV vendor
- Troubleshoot and administer the process around the payment of fines, manage lifestyle events (mat leave, leavers and other changes) including coordination with payroll and the vendor related to EVs
- Manage the comms and coordinate with administrators of the sites where EV policies and links are handled to ensure information remains updated
- Manage the EV eligibility files & living wage checks with payroll and HR teams
- Support business reviews of the EV program, alongside heads of UK Benefits & Procurement
Qualifications:
- Associate degree or equivalent experience
- Excellent communication and negotiating skills both written and verbal demonstrate empathy and negotiating skills
- Excellent attention to detail
- Very organized
- Experience working across multiple groups to administer benefits
- Must be able to interact with employees, managers, HR Partners and Payroll and demonstrate expert knowledge of this administered policies
- Must be able to work well under pressure and in stressful situations
- Experience managing leaves in Workday
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