Service Request Designer - Reading, United Kingdom - BT

Verified Company

Reading, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Request Designer

Job Req ID:29548
Posting Date:6 Feb 2024
Function:Business Services & Operations
Location:Basingstoke Road, Reading, United Kingdom
Salary:£30,750 + Benefits
Why this job matters

As Service Request Designer, you'll engaged in delivering a workable & efficient design / networking solutions to enable successful delivery of complex secure national infrastructure for our Defence contract within Enterprise Managed Service (EMS).

By working collaboratively across all defence teams, you'll help ensure successful fulfilment of orders, delivered proactively within set timeframes and achieve our customer's expectation of service excellence.

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What you'll be doing

Producing complex design solutions that meet the customer's requirement & clearly communicate the requirements of the service to be provided
Designing solution to detail equipment, components, networks services, cabinet layouts, connectivity diagrams, and field team work instructions
Identifying and communicate risk, in respect to any impact on delivery within customer SLA's
Supporting the implementation of new technologies onto the secure defence infrastructure
Tracking & update asset management databases with implemented design change

What you'll be doing

Good IT literacy skills (MS Office) - You're able to manipulate data, prepare documents and presentations
Experience of working with Microsoft Visio is preferred
Prioritisation of complex workloads, dealing with multiple complex orders
Ability to work both independently & collaboratively with internal / external customers

Benefits
At BT, we entertain, educate, and empower millions of people every single day. We're a brand built on connecting people - whether that's friends, family, businesses, or communities.

Working here, you'll receive an attractive salary and a range of competitive benefits, but - more than that - you'll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

Benefits of working for BT include:

22 days annual leave (plus bank holidays)
Generous pension scheme
BT Share Plan
Discounted BT products including TV, Broadband and Mobile
Flexible working arrangements

#LI-Onsite

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.
We're a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new startups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multiskilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as fulltime, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.**DON'T MEET EVERY SINGLE REQUIREMENT?