Training Manager - London, United Kingdom - Regional Office United Kingdom

Regional Office United Kingdom

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Department:
Human Resources

Job Level:
Team Member

Job Type:
Full Time

Hours per week: 40

Job Reference:
req9428

Date Posted: 29 August

This is an exciting opportunity for a passionate and enthusiastic
Training Manager to join our L&D team.

The role of
Training Manager is to provide a full service of training support to the business, supporting operational management in ensuring that the respective 'blueprint' and brand standards are alive and embedded throughout.

. The role will be responsible for creating learning resources and coaching operational managers to build people capability.

The role will work closely with key stakeholders to ensure L&D interventions are effectively evaluated and deliver in line with the intended guest experience, with a measurable impact across the business.

Our
Training Manager will:

Work in collaboration with key stakeholders to design and deliver learning interventions that support the business with building people capability in line with the respective brand intended guest experience and team member behaviour.
Proactively take an evaluative approach to learning interventions, and actively practices continuous improvement
Ensure all learning interventions are the most effective solution, utilising a blended learning approach including but not limited to online/elearning, classroom based training session with content control
Support the L&D Manager with the delivery of the apprenticeship strategy, specifically focusing on the management of the technical skills training providers, including chef and engineering programmes
Utilise team member feedback and a range of sources to analyse, develop and continuously improve the content and range of learning interventions available, and skills of respective trainers
Identify and develop a team of Inspirators to support operational managers to deliver the intended guest experience, in line with the respective brand blueprint
Ensure that the operational team members and managers with responsibilities for training delivery (including onjob training) possess the requisite skills and resources required to be effective at that training delivery, aligned to brand standards and brand blueprint
Network with key partners outside PPHE Hotel Group and remains uptodate on the latest trainings trends, developments and best practices

What are we looking for in a
Training Manager?

A proven track record as a Training Manager, with experience designing and developing L&D solutions
Knowledge of various training methods including coaching, workshops, classroom training, mentoring and elearning programmes
The ability to build and manage different stakeholders and collaborate effectively
The ability to think commercially about L&D and measure outcomes

Desirable

CIPD L&D qualification or equivalent
Firsthand operational management experience in hospitality

Why join us as a
Training Manager?

Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) these increase with service
Salary: Highly Competitive
Two meals per day, every day (including days off if you wish to come in)
Discounted gym memberships
Access to free financial and mortgage advice
Discounted hotel staff rates
Great Learning and development opportunities