Claims Adjuster - London, United Kingdom - Avencia Consulting

Avencia Consulting

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Role
Claims Adjuster

London

£ Competitive + Bonus & Benefits

Are you looking for an opportunity to take the next step in your career in insurance?

We are have an excellent opportunity for a Claims Adjuster position to join a growing team with our client, a Lloyds of London specialty (Re)insurance syndicate, based in the company's London office and offering a hybrid working pattern.

We are looking foran experienced individual who has worked in property (ideally commercial property) insurance as part of our plans for 2023.

If your looking to make the next step in your career into insurance, this is the role for you

Purpose of the role

To adjust claims within a designated individual authority limit and assist in the technical management and control of a claims portfolio (including Coverholders, MGAs and TPAs) to provide a prompt and efficient service to the market and to protect the Company'sfinancial interests by ensuring the validity of claim payments and adequate reserving.

Key accountabilities

Adjust, and authorise claim settlements and fees within a designated individual authority limit, from first advice through to final settlement (including desktop claims, TPA bordereaux adjusting, reconciliation, processing and technical reserving.
Where applicable on Syndicate claims fulfil the requirements of Lloyd's Claims Scheme and Lloyd's Claims Management Principles.
Liaise and negotiate with clients, brokers, loss adjusters and lawyers in the adjustment and settlement of claims, including UK and overseas travel, where necessary.
Refer claims upwards if above designated individual authority limit.
Work closely with and audit external service providers.
Assist with the preparation for and participate in the client auditing/visiting programme.
Process advices and settlements on CLASS/ ECF.
Review and examine claims bordereaux and aggregate excess programmes.
Deal with referrals from Coverholders/ TPA's or internal claims adjusters for claims that exceed their authority or present complex issues.
Maintain contact with and monitor activities of external claims administrators and claims outsourcing partners to ensure they are in line with required business practice.
Communicate with the Underwriters on general claim matters to assist with policy provisions, reserving, and claims experience and client liaison.
Deal with telephone or correspondence queries for brokers and clients or make appropriate referrals.
Organise the provision of administrative services, maintain records and provide management information.
Operate and utilise the inhouse IT system and that of external service providers for data input, reporting, data interrogation and report generation as required.
Oversee and manage the provision of claims experience reports for brokers and clients

Skills & experience

Degree or GCSE A levels
ACII qualified or working towards
Minimum 5 years related experience
Experience of managing loss funds and loss fund reconciliation
Good interpersonal, presentation, written and verbal communication, organisation, numerical and verbal reasoning, analytical
Good IT skills, knowledge of Microsoft Office or similar packages, Database software.
Proficient on CLASS/ECF

About us and What next?

Avencia Consulting are an RPO who provide a recruitment service to our client, a Lloyds of London specialty (re)insurance syndicate.