Inbound Call Handler - London, United Kingdom - Fusion People Ltd

Fusion People Ltd

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Inbound Call Customer Service Representative
**Target Orientated Environment

Starting Salary :
£20k PA - £10.25PH**
Full Time hours per week
Remote Working - Although may need to come into London every now and again so must be commutable
We are passionate about career development, and we are dedicated to helping you reach your true potential

What will your day look like:

Handling incoming calls dealing with a variety of customer queries
Offering knowledge on the full range of my client's products, ensuring FCA compliance
Accurately recording and amending customer details
Providing innovative solutions to customer queries
Owning a problem and taking responsibility to resolve it

Required skills:

Ability to navigate multiple systems and information screens whilst talking to our customers
Clear, confident and polite telephone manner

Who are my client:

They are a national home assistance company providing plumbing, drainage, electrics and heating solutions, backed by a comprehensive range of products.

Around two million people in the UK have placed their trust in this client and turn to us when it comes tofixing, maintaining and looking after their home.

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies onour website.