Management Concern Coordinator - Nottingham, United Kingdom - UPS United Kingdom

UPS United Kingdom

Verified Company

Nottingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

FUTURE YOU turns a hand to anything and everything.

Management Concerns Coordinator - UPS Nottingham

Working hours:

Monday - Friday: 09:00 - 17:00

What you'll get:

A salary of £22,600
Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits
Opportunities to progress thanks to our 'promotion from within policy'

What you'll do:

Review and dispatch EU, UK, IE management concerns using UPS systems
Assign and monitor cases to the relevant CEC queues
Communicate to senior level UPS management
Liaise with different UPS departments and key stakeholders throughout Europe
Dealing with customer concerns and queries when required ensuring feedback provided to customers in a timely manner.
Maintain a detailed record of all correspondence, communication and shipment history documentation
Update UPS systems with all applicable information
Maintain knowledge and awareness regarding UPS services and any change to UPS procedures
Uphold highest standards of professionalism and customer service at all times

What you'll need:

Excellent customer service and problemsolving skills
An excellent telephone manner
The ability to work well under pressure, often to strict deadlines
The flexibility to cope with changing duties and priorities often at short notice

How we recruit:

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria.

We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

A bit about a big business

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe.

Today, UPS is a global company with one of the most recognised and admired brands in the world.

We have become the world's largest package delivery company and a leading global provider of specialised transportation and logistics services.

Every day, we manage the flow of goods, funds and information in more than 200 countries and territories worldwide. #MONPOST

Apply

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.