Operations Manager - Glasgow, United Kingdom - Appcastenterprise

Appcastenterprise
Appcastenterprise
Verified Company
Glasgow, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

What we'll give:
Operations Manager**- £35,000 per annum, 40 hours per week

  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
  • Medicash healthcare
  • Eyecare vouchers
  • Free parking

More about the role:

As our Operations Manager, you must ensure the smooth planning and delivery of a first-class service whilst managing business needs and performance standards.


  • Act as a brand custodian for the Hospitality & conference and banqueting product offered at Edmiston House, whilst striving to deliver market leading initiatives. Keep abreast of market trends and competitor performance
  • Take ownership and responsibility for the venue to include all Bars, back of house and storage areas
  • To be responsible for achieving and where possible exceeding budget.
Achieving all operational and service objectives for C&E and Hospitality, as outlined within our overall strategic plan

  • You will greatly contribute towards the development of our Catering and Events offer ensuring we remain a market leader in these areas.

Who you are:


  • Excellent communication and interpersonal skills
  • Keen eye for attention detail
  • Builds good working relationships with all stakeholders and delivers a service that exceeds expectations. Relationships are characterised by a high level of acceptance, cooperation and mutual respect
  • Responds quickly to changing circumstances by being flexible. To not only accept change but to seek it out. Value different perspectives and ideas.
  • Adheres to a strong set of moral, ethical and professional principles which shows soundness of personal character, honesty and truthfulness. Takes personal responsibility and accountability
  • A real "people" person, with rounded leadership and planning skills, with a capacity to grow and develop into new areas of expertise as required
  • Well versed in clarifying client and customer requirements
  • Ability to work to deadlines
  • Keeps abreast of market trends and competitor performance.
  • Strong working knowledge of Microsoft and CRM products
  • Personal Licence Holder
  • Strong bar & catering management experience
  • A proven ability to recruit, develop, and maintain a successful team

What you'll be doing:

An exciting opportunity has arisen to join Levy | Rangers Football Club in a role that will help deliver the success of its exciting New Edmiston House venue.


New Edmiston House is an incredible, state-of-the-art facility that will host a long-awaited club museum, a new two-storey Rangers Store and a fantastic events space for use on matchdays and beyond, thus enhancing the experience for supporters when theyvisit Ibrox at games and increasing footfall on the Ibrox campus on a daily basis.

You will provide a quality, market leading and customer orientated conference, banqueting and bar service to our non-matchday clients. Along with providing the highest level of service to our clients on Matchdays.
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