Medical Secretary/personal Assistant - Manchester, United Kingdom - The Christie NHS Foundation Trust

The Christie NHS Foundation Trust

Verified Company

Manchester, United Kingdom

5 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

This role supports our medical professionals and patients with diary bookings, appointments and day to day admin duties.

You will be annotating patient notes, supporting the consultants in their appointment bookings.

This role would be well suited for someone who is confident in computer systems and used to working with confidential information.

To provide full secretarial and PA support to consultants and their team, ensuring a satisfactory standard of secretarial duties are maintained and deadlines are met.

To maintain a high standard of service to meet patient needs, keep accurate, up-to-date records and ensure the smooth running of clinics.

The Christie specialises in cancer treatment, research and education. It is the largest single site cancer centre in Europe.

Treating more than 44,000 patients a year from across the UK, we became the first UK centre to be officially accredited as a comprehensive cancer centre.

We also have our own dedicated hospital charity to improve care for our patients and their families.

We were the first specialist trust to be rated as 'Outstanding' twice by the Care Quality Commission.

The CQC said we were 'a leader in cancer care' and 'a pioneer in developing innovative solutions to cancer care'.

They also praised the Trust's staff who 'go the extra mile to meet the needs of patients and their families' and who were 'exceptionally kind and caring'.

DUTIES AND RESPONSIBILITIES

Liaise closely with all consultants within the area of responsibility to provide a full secretarial service, including typing, dealing with queries from patients, relatives and colleagues from within and outside the Trust, scanning and maintaining case notes.
Diary management for the consultants
Provide secretarial service to the junior doctors and medical staff within the team, as above
Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential
Organise and schedule consultant meetings and maintain an uptodate diary for appointments, meetings and interviews
Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference
Answer written and verbal enquiries from patients/relatives, referring enquiries to the consultant only when necessary
Liaise with internal and external departments to arrange clinical investigations/procedures
Ensure accurate input of patient details when entering data onto information databases and Patient Administration System
Receive new patient referrals and ensure timely registration and booking of appointments liaise with the Tracking team to ensure accurate tracking of patients in regard to cancer and noncancer targets
Liaise with day unit staff to ensure treatment appointments are booked appropriately
Manage outpatient clinic templates to ensure smooth running of clinics
Book patient appointments
Take minutes for Trust and departmental meetings as appropriate.
Contribute to the training of new members of staff within a given area as required
Ensure electronic case notes are kept uptodate, all investigations and other material (outside results and films) are available for clinic appointments/admission
Demonstrates the agreed set of values and accountable for own attitude and behaviour.
Type annotations and letters into the patient administration system accurately and timely, keeping to internal turnaround targets to ensure a high standard of service to referring consultants and GPs
Provide sickness and holiday cover for other members of the administration team, ensuring that turnaround times are maintained
Assist clerical staff where necessary to ensure the timely scanning of correspondence into case notes
Provide information required to support the investigation of litigation case
Work with clinicians, managers and administrative staff to review working practices, identify new improved ways of working and find solutions to problems.