Homelessness Prevention Officer - Salford, United Kingdom - Oldham Council

Oldham Council

Verified Company

Salford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Salford City Council
***
Salford City Council

Salford Civic Centre

Chorley Road

Swinton

Salford

M27 5DA
***
Homelessness Prevention Officer x 10 full time

Grade: 3A, £30,296 - £33,024

Working hours:36 hours per week

Contract type:
Fixed term until March 2025

Location:
Salford Civic Centre, Swinton

About us

Salford has changed and is continuing to change: at the heart of our approach are ambitious plans to transform Salford into a modern global city where we can all make a real difference to the lives of Salford people. As a people centred and values based organisation Salford really is a great place to work. With a positive permission culture and can do approach, we embrace innovation and encourage performance.

We currently have exciting vacancies within our team to enable us to continue to build on our success and also bring new experience, knowledge and ideas into the team.

About you

Your style and approach will reflect our values: you will be passionate about what you do always striving to improve things; valuing and respecting others' contribution, you will work together to deliver a better service; you will take pride in always getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

You will have excellent communication skills and will be able to manage customer expectations, working with customers to resolve their housing need.

You will be able to work under pressure in a busy service, managing multiple demands and prioritising your workload to ensure that you meet statutory deadlines.

About the role

This role is about contributing towards the delivery of an effective and efficient Housing Options Service by providing a face to face and telephone service to customers. The role of a Homelessness Prevention Officer involves providing customers with housing advice with a strong focus on preventing homelessness, and where homelessness cannot be prevented to assist with finding alternative accommodation, and making decisions in line with homelessness legislation when required.
To assist in managing demand for housing by managing customer expectations while offering advice and assistance and housing options, acting as a caseworker to customers who approach the council with a housing need and directing them to a solution. Where appropriate, this includes assisting clients to retain their existing accommodation or giving the full range of alternative housing options.
To conduct full enquiries and make decisions under the homelessness legislation on the council's duty where the client is homeless or threatened with homelessness, ensuring the council meets its statutory duties with reference to the Housing Act 1996 parts 6 and 7, the Homelessness Act 2002 and the Homelessness Reduction Act 2017, taking into account the relevant Codes Of Guidance and case law.
To liaise with other organisations, agencies and service providers as appropriate including Childrens' Services, Adult Social Care, police, Welfare Rights and Debt Advice, Housing Benefit Service and landlords in order to prevent homelessness or sustain future accommodation.
To liaise with accommodation providers across a range of tenures to secure suitable offers of accommodation for customers, ensuring that the appropriate paperwork is issued.
To undertake home visits and visits to other locations such as hospitals and prisons as required; to attend at different locations across the city to provide advice surgeries as required.

To register your interest in being contacted early in the New Year 2024 with further details about these roles, please submit your CV through the system today.
Role
Why work for #TeamSalford? | greater jobs

About your benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged and you will have the opportunity to work and grow in a values based organisation where people are at the heart of everything we do.

We promote a positive permission culture, empowering you to make a difference.

Your opinions matter to us and you will have the opportunity to shape how we do things through our Salford 100 employee group and our employee led redesign approach.

Your work-life balance and wellbeing are important to us so you will have access to a range of benefits including flexible working, green travel, pension and salary sacrifice schemes.

In addition to this we offer a range of health and wellbeing options to suit your needs.

Continuous service commitment
New employees can now keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as m