Branch Manager - Newtown, United Kingdom - Voyage Care

Voyage Care
Voyage Care
Verified Company
Newtown, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Branch Manager - £33,000 per annum + car allowance

Role Overview

The Branch Manager will be responsible for the day to day management of the business, including administration and coordination teams, along with business development of key customer relationships with Local Authority, NHS and private commissioners of services.

You will be managing our North Powys services including Welshpool, Carno, Llanbrynmair and other future areas of development, therefore flexibility with travel is required.

They will possess a good working knowledge of health and social care, particularly in relation to supported living and community based care delivery.

They will have the ability to work under pressure and work to challenging deadlines. They will also have strongpeople management skills and sound commercial understanding.

Benefits of a career with Voyage Care:

  • Paid DBS & Holidays
  • Life assurance & Pension Scheme
  • Access to the Blue Light Card
  • Retail rewards & savings
  • Long service awards
  • Paid professional qualifications
  • Recommend a Friend Scheme which rewards £500 to £2000 T&C apply
  • In house management training as well as the option to undertake a series of professionally recognised qualifications.

Key Responsibilities

  • Manage the day to day running of the business, including all relevant line management and ongoing development responsibilities for the Coordination, Recruitment, Training and Administration Team.
  • Build and maintain relationships with all relevant local stakeholders. Arrange and attend regular meetings with stakeholders and utilise relationships to promote business growth or ensure prevention or resolution of issues. Maintain regular contact withall relevant contracts monitoring teams and be involved in all audits and visits.
  • Attend meetings with people we support, their families and other professionals alongside the field support and coordination team
  • Create and distribute any relevant reports or regular KPI information including completion of group reports as required
  • Complete relevant quarterly quality audits with the support of your team to promote the identification of issues that may lead to service issues which could negatively affect the business.
  • Effectively implement and manage any procedure or policy changes within the team to ensure quality levels are maintained in line with regulatory, internal and contractual requirements
  • Management of all complaints, incidents and accidents with support from the team as required. Ensure all regulatory, internal and contractual requirements are met, including completion of all relevant notifications and adherence to correct policy and procedure.
  • Maintain a good knowledge of local competitors and use this to inform how we develop the business
  • Manage local tenders and minibids as they arise with support from the contracts team, including preparing and reviewing the commercial aspects of proposals for customers in conjunction with finance and oversee the setup of all new packages of care fromthe point of referral
  • Support in the development of external tendering/client proposal documentation
  • Full UK Driving License
  • It is a requirement that you are currently registered with Social Care Wales as a manager or hold the required qualifications for registration
  • Flexibility with on call duties is required on a rota basis alongside the wider management team
More jobs from Voyage Care
See all jobs of Voyage Care