Business Operations Specialist - Uxbridge, United Kingdom - Canon

Canon

Verified Company

Uxbridge, United Kingdom

4 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Canon UK is looking for experienced and proven Business Operations Specialists for opportunities in our Order Management and our Contracts Management teams, based at our Head Office in Stockley Park, Uxbridge.

What we give:

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us.

You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

Salary £34,998 to £36,942 (depending on experience).

Great Working Environment, with on site, subsidised, Costa Coffee and employee restaurant. Open plan, collaborative and respectful working culture based on KYOSEI, Canon's global corporate philosophy and the heart of our brand, and business activities. Kyosei means "living and working together for the common good" a principle that is embraced by all Canon employees

Work & Home Life Balance - this is a hybrid role with 3 days a week in the office and two days working from home. In addition, we support flexible working practices, including part time work and flexitime. We off a minimum of 25 days holiday per year, plus Bank Holidays and the option to purchase holiday days through our Benefits

Diversity - We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.

Health & Well-being - Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.

Learning & Development - As a Company that encourages continuous learning you will always have resources and support available.

Flexible Benefits, including attractive company funded core benefits such as Private Health Care, Cycle to Work scheme, Season ticket loans and volunteer days and a generous pension scheme

What we ask:

Business Operations / Customer Fulfilment experience or related
Sales Order Process and Procedures
Query & Escalation Management
Process Improvements.
Customer Experience
Service Development
Compliance and GDPR

You will need:

Excellent interpersonal communication skills, with proven ability to communicate complex information to a mixed audience
Confident, comfortable at communicating at all levels and willing to take on the tough projects and challenges to support process improvements
Strong analytical skills, combined with strong working excel skills
Experience in analysing performance metrics, identifying solutions to issues and delivering continuous process improvements.
Able to interpret data easily to measure and manage performance.
Outstanding team player

PERSONAL QUALITIES

Excellent organisational and multitasking skills
Ability to work both autonomously and within a team
Communicate effectively
Focus on the customer
Act as a team player
Plan & organise effectively

Further Information:

Location - Canon UK & Ireland, Stockley Park, Uxbridge - this is a hybrid role with some days a week in the office and some working from home.

LI-Hybrid
LI-CE1

Canon is an equal opportunity employer.

Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.