IT Support Technician - Swindon

Only for registered members Swindon, United Kingdom

1 month ago

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Job summary

We are seeking a customer focused IT Support Technician to join our onsite support team, primarily based in Swindon.
This is an excellent opportunity for someone who enjoys working in a fast paced environment and values delivering a high quality user experience.
Key responsibilities include providing hands on technical resolution for a wide range of hardware and software issues,
managing ticket queues effectively and maintaining clear communication with users throughout the life of an incident,
ensuring that all incidents are accurately documented in the Incident Management System.,

Responsibilities

  • In this role you will act as a key point of contact for users requiring deskside support,
  • Prioritise your workload effectively to ensure service level agreements are consistently achieved.

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