Client Partner - London, United Kingdom - Bulletproof

Bulletproof

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are searching for an experienced Client Partner to join our central London studio, based in the heart of Covent Garden.

Working as a senior part of the Client Services team, you will be an inspirational leader to both clients and the internal accounts team.

You will work closely with the Senior Leadership team and be responsible for the growth and running of your allocated client account/s, whilst building unbreakable relationships with senior clients.

You'll constantly be looking for ideas to grow Bulletproof's capabilities and client base.

ABOUT US:

360+ strong global design agency
100% independent
25 years young
7 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas.

Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum.

You don't need a degree to get a job at Bulletproof:
we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:
GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE
We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

Your main duties and responsibilities will include:

CLIENT FACING

Leading client meetings and pitches; creating and leading presentations with confidence, gravitas and constantly looking to inspire our clients
Fostering a true partnership with senior clients across your allocated accounts, building influential and strategic relationships
Negotiating RFI's, contracts, fee and timing discussions to safeguard our value and quality
Selling and defending our creative product; confidently presenting and positively challenging briefs, proposals, financials and brand plans with the client team
Possessing an indepth and noticeable understanding of the client's business and industry; proactively identifying and unlocking new opportunities as well as suggesting initiatives
Taking overall responsibility for the strategic direction and growth of your allocated client account/s in conjunction with the creative and strategy leads

WITHIN THE CLIENT SERVICES TEAM

Ensuring the smooth running of your accounts, ensuring our highest standards are met and Bulletproof's reputation is upheld
Ensuring the team are working efficiently to deliver the best quality work
Overseeing the weekly/monthly reporting of financials
Setting and tracking annual targets, as well as taking responsibility for the development of the annual and quarterly forecasting plans and presentations
Creating inspiring presentations and leading the pitch process by utilising your strategic and industry knowledge
Leading initiatives with the Senior Management team to constantly improve and evolve the Bulletproof offering
Being a true leader who inspires and educates your team, providing support and training where necessary
Mentoring and taking responsibility for the reviews and development of the Senior Client Managers and Client Directors

WITHIN THE BROADER BULLETPROOF TEAM

Positively contributing and driving the culture of our Bulletproof team
Building unbreakable bonds by working collaboratively with the Creative Directors, Strategy Directors and department heads to build and deliver a clear vision for your accounts
Having a strong understanding of our proprietary strategic tools and recommending when these are deployed
Proactively generating ideas to inspire members of the wider team
Recognising areas for improvement and providing your solutions and ideas to benefit our agency and the Bulletproof offering
Providing clear direction and vision for the delivery of client presentations, pitch preparations and new business proposals where appropriate

Requirements:

A proven track record leading major global brand accounts
Deep experience with FMCG brands and within the brand design sector
Ability to forge strong senior client relationships through excellent interpersonal skills
Balancing a calm, professional manner with passion and positivity
Consistently able to identify, leverage and build opportunities and relationships with clients
Strong judgment, which is well informed and reliable; able to foresee potential problems and propose solutions
Successful at leading and mentoring a team, which produce results and demonstrate best practice
Big picture thinking, yet also understands the importance of attention to detail and t