IT Support Technician - Birmingham, United Kingdom - Akkodis

Akkodis
Akkodis
Verified Company
Birmingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
**IT Support Technician
Permanent
Bromsgrove - Hybrid 2/3 days onsite
28k - 35k Depending on experience**
Key responsibilities:
  • Point of contact for first line contact issues
  • Log work requests on ticketing system
  • Keep users updated with tickets
  • Escalate issues to senior management
  • Liaise with 3rd party ensure all systems & software are operating up to the standards


  • End user management

  • AD & Azure AD
  • Installing/upgrading software on client machines

Experience:


  • Window 10
  • Window server (desired)
  • Active Directory


  • Office 36

  • Microsoft Azure
  • Device Management
  • Understand security principles
  • Financial Service experienced (desired)

Skills:


  • Strong customer focused approach
  • Problem solving skills
  • Good communication
  • Work under pressure
  • Attention to details

Benefits:


  • Training and qualifications are provided
  • Contribution to pension scheme
  • Deathinservice 4 x annual salary
  • Health benefit scheme gym subscription, dental, treatments & alternative therapies
  • Flexible work options
  • Competitive holidays
  • Social Events
  • Employee referral bonus scheme
  • Loyalty bonus additional holidays (based on length of service)
Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.
More jobs from Akkodis
See all jobs of Akkodis