Customer Supply Coordinator - New Mills, United Kingdom - Bridge of Hope

Bridge of Hope

Verified Company

New Mills, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Recruitment Co are looking for a permanent Customer Supply Coordinator to join our client based in New Mills, who are a market leader in the confectionery industry.

Key Responsibilities include:

Sales Order Input & Administration
Customer Liaison
KPI / Shortage Reporting
Update orders when required and make necessary amendments, chasing outstanding information.
Interact with Service team to gain updated information on customer deliveries.
Work with export colleagues and other contacts on the creation and administration of export certification and corresponding documentation pertaining to the delivery of shipments destined for NI and ROI.
Liaise with the Commercial Team / Account Managers on ensuring pricing, promotional and other relevant information is correct and in place to successfully process sales orders.
Evaluate orders and assess them for the correct MOQ and MOV, contact customers to amend orders as necessary to ensure they meet these criteria.
Support the Commercial Team / Account Managers with order information when required including updating on any late and / or failed deliveries.
Work with sales and the customer supply team to develop an allocation plan when necessary.
Support the Customer Supply Manager in providing information required for joint supply chain plans and adhoc customer queries.
Update Master Data in AS400, including raising new SKU codes when requested.
Respond to customer queries which come into the business via the sales shared inbox.
Raise Customer Collections Notes and process these when required

Key Attributes include:

IT literate with experience of MS office
Experience with AS400 / iSeries or similar for

order entry

Strong communication and excellent interpersonal

skills. Comfortable liaising with individuals at all
levels.

Excellent attention to detail.
Sound understanding of basic supply chain

principles, transport processes and export
paperwork procedures.

Able to work to strict deadlines and remain calm

under pressure.

Proactively seeks improved ways of working and

adoption of best practice principles.

Displays behaviours aligned to the company core

values

Shift:
Monday - Friday 9am-3pm

Salary:

£22,500 - £24,500 (£ £13.50 per hour)

The Recruitment Co are an equal opportunities employer

CPManchesterGS

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.