Customer Service Advisor - Manchester, United Kingdom - Page Personnel Secretarial & Business Support

Page Personnel Secretarial & Business Support
Page Personnel Secretarial & Business Support
Verified Company
Manchester, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity for a Customer Service Advisor to join a well established Legal Law firm, based in Manchester.

You will be working within the client services team, speaking to new clients to act as a liaison between new clients and departments, bydelivering accurate contact information and a detailed description of the query.


Client Details


Our client are a well established Legal Law firm based in Manchester, they are currently going through a period of growth and are looking for a Customer Service Advisor to join their client services team.

Our client offers great career progression, competitivesalary and excellent benefits.


Description

Duties of the Customer Service Advisor will be:

  • As a Customer Service Advisor you'll be supporting clients with queries
  • Maintain positive relationships with clients to build trust and ensure repeat custom and client recommendations.
  • Ensure customer enquiries are picked up promptly by the relevant department
  • Problem and query resolution
  • Ability to manage and prioritise workload

Profile

  • To understand the customer's requirements, responding with professionalism and effectively; using your organisational skills to handle customer queries quickly and efficiently.
  • Ability to work well under pressure.
  • Experience in a customer focused role is preferable.
  • Excellent verbal and written communication skills.
  • Strong IT skills

Job Offer
Salary £20,000 - £21,000

Great company benefits

Generous holiday allowance

Hours - Monday - Friday 8.30am - 6pm
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