UK Client Services Account Manager - Maidenhead - NeosAlpha Technologies

    NeosAlpha Technologies
    NeosAlpha Technologies Maidenhead

    5 days ago

    Description

    The Account Manager will act as a trusted partner to customers, ensuring they achieve maximum value from the company's products and services. With 6+ years of experience, the role is responsible for driving customer satisfaction, retention, adoption, and long-term account health, while identifying growth opportunities aligned with customer outcomes.

    Responsibilities

    • Own and grow a portfolio of customer accounts
    • Drive renewals, contract extensions, and expansion revenue
    • Identify and close upsell and cross-sell opportunities
    • Build strong relationships with senior customer stakeholders
    • Ensure customer satisfaction to maximise retention and lifetime value
    • Collaborate with internal teams (sales, product, support, operations) to resolve issues and improve customer experience
    • Advocate for customers internally, sharing feedback and insights with product and leadership teams
    • Identify expansion opportunities where they align with customer needs and success
    • Support contract renewals and commercial discussions in partnership with sales
    • Maintain accurate customer records, success plans, and forecasts in CRM and CS tools.

    Skills & Experience Required

    • 6+ years' experience in Account Management, Customer Success, or a similar role
    • Proven experience managing renewals, account growth, and customer retention
    • Strong commercial acumen with the ability to balance customer value and revenue growth
    • Excellent stakeholder management, communication, and negotiation skills
    • Experience working with senior and C-level client stakeholders
    • Data-driven mindset with experience using CRM and customer success tools
    • Strong problem-solving and escalation management skills
    • Working Knowledge with integration tools or integration platforms
    • Understanding of APIs (e.g., REST APIs) and system integrations
    • Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
    • Experience supporting technically complex or solution-based customer accounts

    #J-18808-Ljbffr

  • Only for registered members London, United Kingdom

    Are you a proven business development executive with the track record to prove it? Do you want to take a step up from selling a product to building a company? · Change the talent industry from the ground up · Get in on the ground floor of a hyper-growth start-up · ...

  • Only for registered members Maidenhead

    +Due to the continues growth, they require an energetic Management Accountant with strong costing experience. · +Overseeing accounting procedures and preparing forecasts, budgets and risk analysis. · Sales and build programme projection analysis · Maintaining the cost reporting s ...

  • Only for registered members Maidenhead

    The Sales Account Manager plays a pivotal role in delivering Dahua's high quality products, solutions, and services. · Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; · Liaise with H ...

  • Account Manager

    3 weeks ago

    Only for registered members Maidenhead

    The Sales Account Manager plays a pivotal role in delivering Dahua's high quality products, · solutions,and services,toimproveDahuabusinessperformanceandreputationandsurehealthysustainedbusinessgrowth.Manage Dahua's current UK account portfolio · Liaise with Head of Sales Departm ...

  • Account Manager

    2 weeks ago

    Only for registered members Maidenhead, England

    We're looking for a commercially minded and proactive Account Manager to take ownership of a portfolio of Farewill's most important commercial partners. This is a hands-on, outcomes-focused role where you'll strengthen relationships, improve performance and unlock growth across e ...

  • Only for registered members Maidenhead SL

    A Management Accountant is responsible for providing internal stakeholders with high quality, timely financial information... · ...

  • Account Manager

    2 weeks ago

    Only for registered members Maidenhead SL RB

    Reporting to the Head of Sales and Marketing, the successful candidate's key role will be to support and grow sales of our generic pharmaceutical portfolio. · A once in a career opportunity to be actively involved in the start-up of an aspiring global organisation. · ...

  • Only for registered members Maidenhead

    We are partnering with a FTSE-listed construction and infrastructure group with a strong track record of delivering complex, high-profile projects across the UK. · As Technical Accounting Manager, you will be a key member of the Group Finance function, taking ownership of technic ...

  • Only for registered members Maidenhead

    We are looking for a Senior Account Manager with strong experiential, social-first, and retail marketing expertise. · You will support and grow key client relationships · Oversee experiential and retail campaigns end-to-end · ...

  • Only for registered members Maidenhead

    We're currently looking for a National Account Manager for our office in Maidenhead. · A high-impact commercial role in a fast-growing, international FMCG-style business · Real ownership of key UK retail accounts and P&L responsibility · Exposure to a broad portfolio of well-kn ...

  • Only for registered members Maidenhead

    +£45K + bonus · Senior Account Manager – Experiential & Retail Marketing · They are now looking for a commercially driven, creative Senior Account Manager with strong experiential, social-first, and retail marketing expertise. · ...

  • Only for registered members Maidenhead

    An exciting opportunity to join a top-performing pharmaceutical sales team as a Key Account Manager, · Achieve regional sales targets · Develop and deliver regional business plans · ...

  • Only for registered members Maidenhead

    We're looking for a driven and relationship-focused Sales Account Manager to join our growing Sales team. In this role, you will act as the main point of contact for a portfolio of existing and prospective customers, building trusted relationships and supporting them throughout t ...

  • Only for registered members Maidenhead

    This is a pivotal role for a commercially driven and creatively minded Senior Account Manager with a passion for experiential marketing, social-first storytelling, and retail innovation. · ...

  • Only for registered members Maidenhead £40,000 - £50,000 (GBP)

    We're looking for a driven and relationship-focused Sales Account Manager to join our growing Sales team.In this role, you will act as the main point of contact for a portfolio of existing and prospective customers, building trusted relationships and supporting them throughout th ...

  • Only for registered members Maidenhead, England

    Karo Healthcare is a dynamic and growing personal-care retail company with a wide-ranging portfolio across seven categories. They are currently looking for a National Account Manager for their office in Maidenhead. · ...

  • Only for registered members Maidenhead, England

    We are looking for a commercially driven Senior Account Manager with strong experiential marketing expertise to help shape and deliver standout brand experiences for FMCG clients. · ...

  • Star People Maidenhead

    Join a top-performing pharmaceutical sales team as a Key Account Manager. · ...

  • Only for registered members Maidenhead, England

    We are partnering with a FTSE-listed construction and infrastructure group with a strong track record of delivering complex, high-profile projects across the UK. · Operating at scale within a regulated and technically demanding environment, the business places a strong emphasis o ...

  • Only for registered members Maidenhead, England

    We are looking for a commercially driven Senior Account Manager with strong experiential, social-first, · and retail marketing expertise. · Manage account commercials and day-to-day client relationships across core FMCG · & retail clients. · ...

  • Only for registered members Taplow

    This is a full-time on-site role located in Taplow for a Technical Account Manager. The team is passionate about helping businesses maximise their fleet potential and offers services designed to keep operations running smoothly.SYNC Vehicle Systems supports industries nationwide ...

Jobs
>
Maidenhead