Senior Client Support Advisor - Solihull, United Kingdom - Gleeson Recruitment Group

Gleeson Recruitment Group

Verified Company

Solihull, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

German Speaking Senior Client Support Advisor
Are you a fluent German speaker and available immediately?

I am so pleased to be working with an impressive, International IT Software organisation who are looking to recruit a fluent German speaking Client Support Advisor to join their team in supporting and delivering to clients across North Europe, initially ona temporary basis with potential of extension.

You will be responsible for communicating with clients to maximise sales through service - focus on increasing transactional sales by identifying and successfully pursuing potential repeat purchases, contract renewals etc.

Building and maintaining excellentrelationships through proactive communication and action, ensuring contractual requirements and customer expectations are understood and refer opportunities for new business as appropriate.

Profile:

Experience within Administration / Client Service Support
Fluency in written & oral English and German
Strong knowledge of Microsoft packages, Excel, Word etc
Excellent customer service skills across multiple locations
Excellent interpersonal skills
Excellent computer skills
Industry or shared service experience
Team Player
Accurate data entry skills.

This is a unique opportunity to join an award-winning business.
Initial training period is provided, once completed 3 days in the office and 2 days working from home.

The Offer: