Data Analyst - London, United Kingdom - Pontoon

Pontoon

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Data analyst - Chargebacks

London

5 week temp contract

My high profile client are recruiting for a temp to help with evaluating chargeback data to supply appropriate results data such as response rate and defence success.

The role is a 5 week PAYE contract based in London, Monday - Friday normal office hours.

The chargback temp will ideally require the following experience:

Knowledge of UK chargeback and disputes processes
Experience in using chargeback portals relating to:

Worldpay

Amex

Paypal

You will be responsible for responding to chargeback claims made via these within prescribed time limits

Use of DPD and DHL delivery portals desirable
Use of Salesforce CRM system

You will be recording and tracking chargebacks received and ensuring they are being responded to, as well as monitoring results of chargeback defences.

Evaluating chargeback data to supply appropriate results data such as response rate and defence success.