Studio Customer Service Coordinator - London, United Kingdom - The Gallery SW3
Description
About us
At our Kings Road Studio we work with some of London's most desirable and passionate make-up artists, hairstylists and photographers to create beautiful imagery.
Whether you want to create a stunning portfolio or gorgeous collection of keepsake images, The Gallery SW3 can cater to your needs.
We are seeking a new Customer Service Coordinator to assist with the daily management of the studio.The Role:
- Working together with the Studio manager to ensure smooth running and operations of the studio
- Understanding the brand vision and ensure this is lived and demonstrated in the studio at all times
- Be front of house for incoming clients, visitors, and partners
- Ensuring delivery of high quality customer care
- Dealing with enquiries, complaints, and emergencies
- Ensuring constant coordination and communication between staff
- Maintaining high level of motivation and standards amongst the whole team
- Undertaking administrative tasks
- Maintaining cleanliness and organisation of the studio
- Previous experience working in a similar role
- A friendly and welcoming disposition
- A proactive attitude with lots of initiative
- Excellent organisational skills and professional verbal and written communication
- Confident phone manner
- Strong delegation, time management, and leadership skills. Always leading by example.
- Ability to work harmoniously with coworkers and the Studio manager
- Ability to adapt and excel in a fast changing, diverse and a dynamic environment
- Professional, punctual, reliable, neat and presentable
Job Types:
Part-time, Permanent, Freelance
Salary:
From £15.00 per hour
Expected hours: 27 per week
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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