Loan Servicing and Recoveries Administrator - Hertfordshire, United Kingdom - Valorem Partners

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Loan Servicing & Recoveries Administrator -Property Finance


Position:
Permanent, Mon-Fri


Location:
Hertfordshire


Salary up to £35k + Bonus +Benefits


Our client is a dynamic and growing Property Finance lender providing specialist finance products to property developers and borrowers for both residential and commercial properties across the UK.

They are well capitalised with investment from both privateand institutional funders and due to huge success, they have surpassed significant lending milestones, and this is set to continue throughout 2023.


Due to successful growth, they are looking to hire a Servicing and Collections Administrator to provide support for both performing and non-performing loans from legal completion through to the full cycle of effective repayment.


Working closely with the Portfolio & Recoveries Manager you will be responsible for proactively supporting each stage of the lending process from post completion to redemption.

The role will include contact with Borrowers and external 3rd parties thereforeyou will need to have a good understanding of the process and confident communication skills.

You will have a solutions-based mindset of trying "to do the right thing" whilst managing the recovery process effectively to the highest standards and to keep companyreputation intact.


This is an excellent opportunity to join a dynamic and entrepreneurial company where there will be autonomy and where you can feel that you are making a contribution to the success of the team.


About you:


  • Must have loan servicing and recoveries / collections experience within shortterm property finance.
  • Experienced in managing loans from post completion through to effective repayment.
  • Excellent communication skills with the confidence in being able to communicate at all levels including with the credit committee and senior management team.
  • Experienced in being able to present information to board level and credit committee.
  • Motivated to deliver a successful outcome for the company to recover repayment of the loan.
  • Holistic approach to risk and be able to find solutions to clients lending and risk challenges.
  • Operate with the highest integrity, always delivering on what you say you will do and in an ethical nature.
  • Excellent communication and negotiation skills

Key Responsibilities:


  • Responsible for supporting the Portfolio and Recoveries Manager in the overall management of all transactions from legal completion through to the monthly draw down process and through to facility repayment.
  • Handling and processing post completion events to include client and thirdparty loan requests.
  • Monitoring loan conditions, payments and post completion milestones, maintaining correct building insurance spreadsheet, along with client contact.
  • Monitoring registration of charges.
  • Redemptions, proactive client contact at least, 3 months before the expiry of the loan and at regular intervals; thereafter, presenting and processing extension requests to the credit committee, liaising with the finance department and issuing redemptionstatements.
  • Instructing Solicitors when loans go into default, updating investor team and COO throughout.
  • Instruct 3rd party Receivers, keep written records of all communication with clients.
  • Keep

Experience:


  • Min of 1 yr loan lending and debt recovery experience within short term property finance.
  • Experienced in managing loans from post completion through to effective repayment.
  • Experienced in the recovery process to ensure full repayment.
  • Good communication skills and ability to build and develop relationships.
  • Ability to show empathy and understanding.
  • Competent user of Excel.

Benefits
£35k + Annual bonus + 25 days holiday + Pension

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