Administrator - Cambridge, United Kingdom - Cambridgeshire and Peterborough NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

Our Perinatal Mental Health Team, a specialist service offering assessments, Groups, 1-1 work with adults who experience mental health problems both post and pre pregnancy, is offering an opportunity to support their work.

This exciting role is available for a highly organised, motivated and enthusiastic person.

The Band 3 Administrator position is located at Union house, 37 Union Lane, Chesterton, Cambridge, CB4 1PR within the Adult and Specialist Administration Hub.

The post holder will provide a comprehensive administrative service within their team.


Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.


Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community.

These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

Please refer to the attached job description and person specification for full details of responsibilities.

  • Word processing of all forms of correspondence, reports and summaries that are required by the team.
  • Undertake diary management for clinicians and/or managers, as required.
  • Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
  • Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
  • Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.
  • Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
  • Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
  • Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
We will provide the necessary support to ensure your development in your role.

We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.


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