Sales Advisor Call Centre - Sunderland, United Kingdom - Pay As You Go Carpets

Pay As You Go Carpets

Verified Company

Sunderland, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for a self motivated individual to join our expanding contact centre

People who are prepared to commit to a fast growing company. You will either be on the phone booking appointments or dealing with various back office roles. amongst other day to day duties Always delivering the highest standards of customer care possible.

You will be part of a fast paced, friendly and supportive team, taking calls from new and existing customers regarding the product and services we offer.

Speaking to people from all over the UK, you'll have targets and customer satisfaction levels to maintain as you solve problems, answer queries and offer useful advice to your customers.

It's fast-paced and extremely varied.

No two days, or calls, will be the same so you'll need to think on your feet, stay switched-on and aim to always deliver a right first-time service.

Often working under pressure, support is always available from approachable management and team members

Duties to include:

Arranging appointments for our sales reps to meet customers
Organising and liaising with fitters and sales representatives on leads
Using our customer management software to effectively manage all customer enquiries and bookings
Effectively handling calls by servicing the customers needs
Delivering an outstanding customer service
Highlighting any opportunities to improve customer journey
Ensure information provided to customers is clear
Ensure all of your own work is carried out
Other admin duties

If you join the team you'll receive certain benefits, including; a competitive salary, commission, great working hours (9 to 5) and the opportunity to progress your career as we expand

Job Types:
Full-time, Part-time

Part-time hours: 35 per week

Salary:
From £19,500.00 per year

Benefits: