Telesales Consultant - Birmingham, United Kingdom - The NEC Group

The NEC Group

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The NEC is the UK's largest event space and home to all your favourite shows and has over 40 years experience hosting the UK's best and most exciting events.

We now have an exciting opportunity to join our Venue Services team, as a

Telesales Consultant based at

The NEC offices in the heart of the country, you can launch your career in this fast paced industry.

Our Venue Services Department is responsible for providing on site services and products to enhance the experience of customers who are visiting, hosting or exhibiting at an event.

Working around our busy exhibition calendar, the Sales Team are responsible for maximising sales opportunities through up selling additional products and services, this is NOT a cold calling role.

Key Responsibilities

To develop a full understanding of the products and services on offer at the NEC
Identify customer needs and offer appropriate solutions
To develop and manage sales portfolios and convert leads to sales in line with KPI's
Manage relationships with all customer groups
Liaising with other departments
Updating CRM database ensuring excellent levels of accuracy and attention to detail

Skills and Experience

Previous experience gained in a customerbased role, call centre, sales, hospitality or similar customerfocussed position
Excellent telephone manner
Excellent verbal and written communication skills
Good time management skills
Self motivated
Team player with the ability to share knowledge and information across all levels within the organisation

What we offer

Plus Group Bonus Scheme
25 days annual leave rising to 26 after one year plus all UK bank holidays
Free Onsite parking
Free lunch when office based or on site
Potential home working options for part of the week
Pension matching up to 7% and
We will provide you with a Life Assurance cover if you are actively contributing to the NEC group personal pension plan and have joined at the first opportunity or within 12 months of becoming first eligible
Private Medical Insurance funded by the company
Great Learning and Development
Employee Assistance Programme
Dental, Cash Health and Holiday Buy flexible option
Exclusive Discounts and many more great benefits

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we.

We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger.

If you share our values and our enthusiasm, you will find a home within the NEC Group.