Customer Service Advisor - Cardiff, United Kingdom - Brite Recruitment

Brite Recruitment
Brite Recruitment
Verified Company
Cardiff, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

CUSTOMER SERVICE ADVISOR

£20,080 + Bonus

CARDIFF / HYBRID


We have a great opportunity for an enthusiastic individual to work as a
Customer Service Advisor on a full-time, permanent basis.

Our client is a worldwide distributor of products, services and supplies for the healthcare sector.


As a
Customer Service Advisor, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.


Responsibilities:


As a
Customer Service Advisor, you will be:

  • Processing planned and unplanned service and repair requirements
  • Closing out engineer worksheets and creating invoices
  • Closing outstanding calls and booking followup calls as appropriate
  • Booking Contract Servicing
  • Processing orders for spare parts
  • Liaising with internal departments
  • Dealing with customers and suppliers
  • Participating in special projects and performing other duties as required

Requirements:

To be considered for the role of
Customer Service Advisor you must have:

  • Experience within a customer service, administration or call centre environment
  • Strong problemsolving skills
  • A technically minded, confident individual
  • IT Literate e.g., Excel, Word and Outlook
  • Ability to multitask effectively and build strong relationships with clients

NEXT STEPS

INDBR

Salary:
Up to £20,080.00 per year


Schedule:

  • Monday to Friday

Application question(s):

  • Do you have previous telephonebased customer service experience?
  • Do you have experience dealing with difficult situations/complaints?

Work Location:
One location
More jobs from Brite Recruitment
See all jobs of Brite Recruitment