Supervisor -installs - Gloucester, United Kingdom - Sure Maintenance

Sure Maintenance
Sure Maintenance
Verified Company
Gloucester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Sure Maintenance Ltd, part of the Sureserve Group, is one of the UK's leading specialists in Heating Repairs, Maintenance and Installations.

They are looking to recruit a conscientious and enthusiastic Installs Supervisor to help oversee the South West looking after their social housing clients in South West, predominantly in the Gloucester area


Along with the rest of the management team you will be responsible for the day-to-day management of a team of engineers to ensure quality delivery of gas servicing and maintenance works.

Must have a professional attitude and keen desire for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards.


Role would suit an experienced engineer looking to make the step into management or someone experienced looking to join a supportive and long-standing team who are dedicated to excellent service delivery.


Duties include:

  • Day to day management of the S&M team including recruitment, training & mentoring, performance management, absence management
  • Point of contact for engineers over problems and issues on site
  • First escalation point for tenant issues and complaints
  • Liaising with admin team over engineer resourcing, planning and parts
  • Building and maintaining excellent client relationships including daytoday contact resolving any problems or concerns, technical advice and customer care.
  • Providing technical support to engineers and office
  • Attending client meetings
  • Assisting engineers on site when required
  • Any other duties commensurate with the role
  • Job costing and sending referrals to clients

Knowledge & Skill:

  • Applicants must have relevant gas industry qualifications and demonstrate a good knowledge of gas and safety legislation.
  • Full Driving License
  • Gas Qualifications

ENGSM

Job Types:
Full-time, Permanent


Salary:
£40,000.00 per year


Benefits:


  • Company car
  • Company pension
  • Cycle to work scheme
  • Referral programme
  • Wellness programme

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Loyalty bonus

Ability to commute/relocate:

  • Gloucester: reliably commute or plan to relocate before starting work (required)

Work Location:
In person


Reference ID:
WMSupervisor
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