Health and Social Care Co-ordinator - Torquay, United Kingdom - Torbay and South Devon NHS Foundation Trust

Torbay and South Devon NHS Foundation Trust
Torbay and South Devon NHS Foundation Trust
Verified Company
Torquay, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
This role is to act as a Co-ordinator for Intermediate care & Hospital discharges into the community. To provide a consistent point of contact for members of the public or professionals.

You will undertake conversations to identify needs and risk and collate accurate and appropriate information to refer to the multi


Providing advice and information where appropriate and to provide short-term management of a caseload as well as formulating support plans.


  • To collate referral information to identify risks, needs and eligibility
  • To Coordinate a caseload working alongside a multidisciplinary Team
  • To research a variety or IT solutions
  • To undertake Social care assessments ensuring you work within a legislative framework including the Care Act
  • To commission appropriate Health and Social Care Services in accordance with current eligibility and liaise with Service Users, carers, families and colleagues
  • To formulate/contribute to detailed support plans/summary of needs and contribute to setting goals and objectives based on assessments carried out.
  • To endeavour to meet identified goals in the most cost effective way
  • To explain the financial assessment process to service users and ensure referrals are made to the Financial assessments and benefits team
  • To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly
  • To Coordinate a caseload working closely with other members of the multidisciplinary Team
  • To communicate with members of the public, unpaid carers, family members, other professionals, colleagues and external partners over the phone, face to face and using IT solutions
The HSCC Torquay Team consists of 13 Team members.

We respond in a timely and efficient way to the needs of our Community, by providing easy access to advice/information & support relating to Health & Social Care, including O.T., Physio, Community Nursing and Social Care for the Population of Torquay.

The team aim to deal with what they can today and only pass on work where necessary.

They respond to incoming enquiries in relation to Community Health and Social Care needs, carry out social care assessments as well as identifying risk, priority and needs.

The team co-ordinate hospital discharges for patients and the Intermediate Care caseload. The team work on a rota basis 7 days a week.

  • To communicate with members of the public, unpaid carers, family members, other professionals, colleagues & external partners over the phone, face to face and using IT solutions.
  • To liaise with individuals who may have communication difficulties due to a Speech and language needs, a sensory impairment or a mental health need.
  • To be able to work in an extremely demanding, pressured and stressful environment with constant interruptions by telephone, colleagues and professional office visitors, all relating to current cases or new enquiries.
  • To collate referral information to identify risks, needs and eligibility
.

  • To undertake social care assessments primarily ensuring you work within the legislative framework including the Care Act.
  • To act as a keyworker ensuring you monitor needs and make adjustments to support plans accordingly
.

  • To act as a Keyworker for Adults in the community
  • To act as a Coordinator for Intermediate care & Hospital discharges into the community
  • To adhere to Organisational policy and procedures
  • To adhere to Department Standard Operating procedures
  • To commission services to meet identified goals and objectives
  • To endeavour to meet identified goals in the most cost effective way
  • The post holder must have excellent keyboard skill
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

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