Hybrid Senior Charging Officer - Croydon, United Kingdom - Reed Accountancy

Tom O´Connor

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Tom O´Connor

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Description

Reed Accountancy are working with a leading provider of business process outsourcing to onboard a
Senior Charging Officer to work alongside the team leader.


  • The main purpose of the role is to ensure that any account charging information for nonresidential care services is checked, reconciled and provided as required._
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37 Hours per week_
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Senior Charging Officers_Day will include: _

  • To performs activities to ensure that the Charging team meet contractual requirements and KPI's.
  • To help report and monitor workflows and performance information.
  • To help deliver training and support to team members.
  • To help coach, mentor and motivate existing and new staff members.
  • To be a point of escalation for resolution of queries.
  • Support service line initiatives and strategy.
  • To quality assure work, checking against various systems and sources.
  • To investigate, resolve, refer and follow up queries.
  • To help implement new procedures and changes.

Senior Charging Officers desired attributes are to include:

  • Charging and billing role at a senior level experience
  • Competent reconciliation experience
  • Microsoft excel at an intermediate/advanced level.
  • Procedure documents knowledge and experience using these to train and coach team members.

Senior Charging Officer benefits will include:

  • Hybrid working and flexible hours
  • 25 days holiday per annum
  • Life assurance 4 x salary
  • Defined contributory pension scheme, employees can contribute up to 6% and the company will match the contribution to a maximum of 6%.
  • Reward scheme
  • Employee assistance programme

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