Administrator - Walsall, United Kingdom - Star Employment Services

Star Employment Services

Verified Company

Walsall, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About

They play an essential role in the closed-loop supply chain through the recycling and production of lead used in energy storage solutions, the collection of end-of-life batteries, and the distribution of new batteries.

It's part of our commitment to protectingthe planet for all.

Role of the Commercial Administrator

Ability to use the main components of Microsoft Office software and CRM system.
To develop proactive customer relationships with knowledge of all major customers' key contacts, with the ability to deal with them where appropriate.
To be proactive and develop customer collections.
To manage reports and ensure collections are in accordance with compliance regulations.
To be the first point of contact for daytoday issues.
To answer the incoming calls as required.
To carry out general sales office tasks including filing and record keeping.
To provide secondary cover for colleagues as directed by the Senior Commercial Administrator/Commercial Administration Manager.
Liaise between customers and other internal departments to answer and progress enquiries.
Maintain enough waste knowledge to be able to provide quotations and advice to customers.
Process customer collection orders.
Arrange invoices and payments when necessary.
Provide cover for tasks as stipulated by the Senior Commercial Administrator/Commercial Administration Manager during holiday or absence periods.
Carry out any other duties tasks as specified by the Senior Commercial Administrator/Commercial Administration Manager.

Specific Tasks

Manage personal outlook inbox, respond to enquiries, and take any relevant actions within a timely manner
Check the enquiries inbox, add collections to CRM system, respond to customer enquiries and any other issues relating to the enquiry's inbox accordingly.
Call sites proactively to book collections if required
Give training and support to any colleague in any department when required.
Ensure ALL tasks can be completed by others in the department for holiday and absence cover
Attend meetings on or off site if required

Requirements of Commercial Administrator