Client Services Manager Email Marketing - Milton Keynes, United Kingdom - PAASE

Description

Location:
Head Office - Milton Keynes


Contract:
Full time, Permanent


Salary:
£30,000-35,000 per annum


Benefits:
Competitive salary Gym membership Life cover Company pension Performance related bonus scheme


Key Responsibilities

• Review and report on campaign performance, providing insight and expert advice on how to improve
• Manage the team of Client Services Execs, providing support, training and allocate work according to capacity
• In conjunction with the Customer Success Managers, scope, manage and deliver client projects within current business policies and legal compliance
• Communicate project progress both internally and externally with stakeholders, managing expectations
• Collaborate with all other teams to learn and build knowledge about new partnerships and integrations, ensuring that this knowledge is passed on to your team
• Develop and improve processes and be the goto expert on all client services matters
• Deliver on operational targets, and work with the leadership team to ensure the business achieves financial goals
• Provide support to the Head of Client Services in leading the team and developing and evolving processes to ensure the efficiency of the team and the wider business

Key skills

• Driven ambitious to achieve goals and grow
• Adaptable in adopting new tools, systems and processes quickly
• Disciplined able to prioritise and organise tasks
• Confident in all communication, written and verbal
• Proactive able to take initiative and be happy to work independently when needed
• Organised highly organised with project management skills
• Team player working collectively to learn and support success
• Focused with great attention to detail
• Leader recruit, inspire, motivate, train and mentor

What's on offer?

• Fastgrowing business with opportunities for career development
• Flexible working environment
• Competitive salary and benefits

Qualifications & experience

• Bachelor's degree or equivalent experience
• Knowledge of Klaviyo, Bloomreach or MAPP would be an advantage

About PAASE
Our expertise lies in CRM strategy and planning, marketing automation and fully managed services.

Closing date