Children's Slt Admin and Clerical Officer - South Croydon, United Kingdom - Croydon Health Services NHS Trust

Croydon Health Services NHS Trust
Croydon Health Services NHS Trust
Verified Company
South Croydon, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

To contribute to providing a coordinated, efficient and effective clerical and administrative service for the Children's Speech and Language Therapy Team.


The post holder will contribute to the development of administrative procedures and will undertake general day to day tasks including, answering the telephone, producing accurate and well-presented documents, including reports as well as entering information on the computerised patient information system.


The post holder will work as the first point of contact for the service, autonomously making decisions when dealing with service users, relatives and other callers.

To respond to simple and complex queries, provide accurate information, signpost or refer to a clinician, line manager or team manager as appropriate.


To be a point of contact for both internal and external stakeholders for matters relating to the Children's Speech and Language therapy department, acting in a friendly and professional manner at all times.

Children's Speech and Language TherapyAdmin and Clerical Officer - Band 3


We are looking for an enthusiastic and diligent Admin and Clerical Officer who will be predominantly based at our Head office in South Croydon.

You will be a strong team player with excellent communication skills. A professional telephone manner is vital as the post holder will have daily direct contact with patients and stakeholders.


The post will involve working in a fast paced environment, which requires a calm but proactive approach with the ability to multi-task whilst being thorough.

This will include administering, liaising and acting in an efficient, effective and high quality manner.

Attention to detail is paramount in this post as is the ability to prioritise workload.


Interview Date:

TBC


Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.

Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people's homes.

Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we're no exception.

But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve.

Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

As well as offering access to a range of core skills training and professional development.

**Please see the attached supporting document which contains more information about the role in the job description and person specification
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