Veterinary Receptionist - Shrewton, United Kingdom - Elston Veterinary Clinic Ltd

Description

Elston Veterinary Clinic is looking for a new receptionist to join our friendly veterinary team in Shrewton, Wiltshire.

The successful applicant will be responsible for providing gold standard care to our lovely clients as well as administrative support for all aspects of our client services.

This is a non-clinical role.

This role is part-time, approximately 16-20 hours per week, and includes an occasional Saturday morning pm.

Previous veterinary receptionist experience is helpful but not required.

Previous customer service experience is essential, we require someone with a proven track record who is driven by the desire to deliver excellent customer service.

Each day is different, often rewarding and occasionally challenging.

The job can be fast paced at times, so the successful applicant will have an informed and compassionate outlook regarding feedback and self-awareness.

Attention to detail is essential. We provide on-site training and there is a budget for CPD.

You will be joining an experienced, professional team with high standards. We appreciate a sense of humour, build strong lasting relationships, and have a positive outlook. We find resilience from a compassionate attitude towards each other, our patients and clients, and the environment.

This role requires excellent communication and relationship skills, the ability to work under pressure, good computer skills, a basic understanding of sales transactions, with outstanding attention to detail and consistency.

This is a client care position and not a student nurse role. Occasional cuddling of puppies and kittens might be needed, but this is not a hands-on animal or clinical role. An appreciation of the human-animal bond is important, alongside a professional approach.

All members of the team are involved in cleaning and hygiene, including the reception team, because it is an animal healthcare environment.

Your job is important to the whole team, and your organisational skills are valued and needed for supporting the nurses and vets.

You will be looked after by our amazing client care team. You will be able to contribute your positive ideas to the development of the practice via regular team meetings.

This position requires some flexibility, to allow for cover of your colleagues' holidays. You must be at a realistically commutable distance from our lovely village of Shrewton.

• Excellent communication and customer service skills
• Good spoken and written English language skills
• General IT skills (Excel, Word, Gmail)
• A passion for client care
• A strong attention to detail
• Ability always to be a supportive team member

If you think you would enjoy this work and have enthusiasm with high standards to bring to our team, we would love to hear from you.

Job Types:
Part-time, Permanent


Job Types:
Part-time, Permanent

Part-time hours: 16-20 per week


Salary:
£10.50 per hour


Benefits:

• Company pension
• Onsite parking

Schedule:

• Day shift

Experience:

Veterinary Receptionist: 1 year (preferred)
Customer Service: 2 years (required)


Work Location:
In person