Sales Support Executive - City of London, United Kingdom - membershipbespoke

membershipbespoke

Verified Company

City of London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sales Support Executive

Global Membership Body

Hybrid working: 2 days Holborn Office, 3 days at home

Basic Salary Up to £32,000 dependant on experience with benefits

Permanent, Full Time
My client a reputable and established global membership body is currently searching for a Sales Support Executive

If you are a recent graduate or equivalent with sales support experience we would love to hear from you.

Main Duties and Responsibilities
Administer membership processes required to onboard new members including issue an invoice, send welcome pack & maintain internal records

Act as a first point of contact for our members by managing the membership inbox and responding to members queries and requests on a daily basis.

Complete all admin duties efficiently and timely as requests come in by maintaining internal records and systems and recording all changes for contact updates, org name changes, upgrade or downgrade of membership and discontinuation.

Provide full support to the membership renewals process

Coordinate our inbound data of non-members registering interest by responding and following up to non-member registrations to support our growth target

Diligently follow up on all leads of new membership via our website, inbox and LinkedIn

Attend events to support membership networking and conversations.

Assist in the preparation of marketing campaigns for targeted potentials approaches.

Experience and Personal Attributes

Specifically, the job requires someone who can:
Possesses a high degree of enthusiasm, flexibility, commitment and 'staying power'

Have the ability to work flexibly in a small, close-knit, multi-tasking team, working with colleagues and own initiative.

Show a proven level of interpersonal skills in dealing with both internal staff/colleagues and external customers at all levels over a variety of situations and issues

Be proactive, creative and an imaginative problem-solver

An overall out-going personality where customer contact, both via telephone and direct personal contact, presents no problems

Excellent written and verbal communication skills

Be proficient in the use of Microsoft Office including Word, Excel, Publisher, Outlook and PowerPoint.

Good understanding of how to prioritise and manage requests via both outlook and Microsoft teams

Confident with analytical ability and producing data driven reports

Experience of using CRM's for record management and reporting Desirable but not essential:
Previously held independent conversations with a customer/client to talk through services provided and options to make a purchase

Worked as a part of a team achieving a team target

membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.