Administration Support - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

Verified Company

Bristol, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Admin Support - Bristol Dental Hospital working part time - 16 hours per week

To ensure the patient notes are available where they are needed to support patient care.

The post holder will be responsible for retrieving case notes, and for collating, organising, and quality checking case notes in readiness for pre-operative assessments or surgery.

In addition, the post holder will undertake outpatient office duties, and occasionally answer queries from patients.

To assist with general admin duties within the Outpatients office

To cover reception when required
To arrange transport for patients and book interpreters as required
To pull and prep case notes in readiness for Day Case GA Sedation and Surgical Lists at the Dental Hospital
Dealing with phone calls from patients, GPs, secretaries and other departments.
To Register and book appointments for pre assessment clinics for under 16 years
To be responsible for entering and updating accurate information on the Trust's patient information system
Communicating effectively and accurately, acting confidentially, discretely and tactfully where necessary, via telephone and face to face contact with patients, visitors and staff
To prioritise own workload and to keep accurate records of patient's availability, to ensure that the patient's pathway is complete
General administration e.g. filing, faxing, collecting post and distributing to colleagues and other departments
Assisting with the smooth running of Admissions Office by working as a member of a team, as required
To escalate any issues regarding patient appointments to the linemanager, as appropriate
To undertake any other appropriate duties, as agreed with the linemanager
To undertake any training required to meet professional and Personal Development plan

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy