Receptionist (Legal) - Birmingham, United Kingdom - Sabz Solicitors

Sabz Solicitors
Sabz Solicitors
Verified Company
Birmingham, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:


  • Greet and welcome clients, visitors, and staff in a courteous and professional manner.
  • Answer and direct phone calls, taking messages and relaying accurate information when required.
  • Provide general administrative support, including sorting mail, managing appointments, and maintaining the reception area's cleanliness and tidiness.
  • Ensure the reception area is wellstocked with necessary office supplies, brochures, and other informational materials.
  • Schedule and coordinate client meetings, conference calls, and appointments, utilizing the firm's booking system.
  • Maintain an accurate and uptodate electronic and physical filing system, including scanning and indexing documents.
  • Assist caseworkers and other staff members with administrative tasks such as document preparation, data entry, and record keeping.
  • Collaborate with other support staff to ensure smooth workflow and efficient operation of the firm.
  • Uphold confidentiality and handle sensitive information with utmost professionalism and discretion.
  • Stay updated on the firm's services, personnel, and policies to effectively address client inquiries and provide accurate information.
  • Liaise with external service providers, such as couriers, suppliers, and maintenance personnel, to coordinate necessary services and repairs.

Requirements (ideal not essential):

  • Previous experience working as a receptionist or administrative assistant, preferably within a legal environment
  • Exceptional customer service skills with the ability to communicate professionally and courteously with clients, visitors, and staff.
  • Strong organisational skills and attention to detail, capable of multitasking and prioritizing tasks effectively.
  • Proficient in using office software and equipment, including Microsoft Office suite (Word, Excel, Outlook) and general office equipment (fax machines, printers, scanners).
  • Excellent verbal and written communication skills.
  • Ability to handle a fastpaced work environment while maintaining a calm and composed demeanor.
  • Strong problemsolving skills and the ability to make quick decisions.
  • Knowledge of legal terminology and procedures is desirable but not essential.
  • Reliable and punctual, with a commitment to maintaining a professional appearance and attitude.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

Salary:
£10.42 per hour


Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Birmingham, B15: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (preferred)

Experience:


  • Administrative experience: 1 year (preferred)
- receptionist: 1 year (preferred)


Language:


  • English (preferred)

Work Location:
In person
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