Executive Partner, Business Services - Remote, United Kingdom - Gartner
Description
Description:
About the job
What makes Gartner a GREAT fit for you? When you join Gartner, you'll be part of a fast-growing team that helps the world become smarter and more connected.
We're the world's leading research and advisory company, achieving consistent double-digit growth by steering clients toward the right decisions with business and technology insights they can't find anywhere else.
Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth opportunities. If you like working with a curious, supportive, high-performing team, Gartner is the place for you.
When you join Gartner for Chief Financial Officers (GCFO), you'll set your career on track for outstanding achievement with a company that knows no limits.
We're the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can't find anywhere else.
Gartner GCFO Executive Partners serve as trusted advisors to our members (clients) who are CFOs for Global FTSE 500 organizations and government agencies.
About this role:
The CFO Executive Partner's (EP) role is to engage each member-client, and to help them identify key initiatives to achieve specific enterprise goals.
Partnering with the member can include activities such as: defining, developing, coaching and/or critiquing strategies; helping develop and/or transform their organizations; assisting/advising with the development and execution of vision & strategy; aggregating and delivering Gartner research insights on key initiatives, priorities, and implementations; and in general, becoming a trusted advisor for the client CFO.
With the support of their Executive Partner, our clients are able to achieve their goals quicker and more cost effectively and with a higher assurance of success.
What you'll do:
Relationship Management
The Executive Partner manages approximately 20 senior executive member relationships and participates in account planning with Senior Client Managers and Senior Account Executives.
The Executive Partner participates in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review and renewal.
The Executive Partner conducts monthly consultations with the CFO client, brings the power of Gartner's service, research and advisory to each client, conducts workshops for the client member, leads CFO activities at the annual Gartner Finance Executive Conference and leads CFO breakout sessions during annual Finance Forums.
Success is defined by:
- Delivering exceptional client service and regularly engaging the member in a substantive manner retaining client relationships over time through contract renewals
- Bringing the power of Gartner's service, research and advisory to the CFO member
- Partnering with Sales, Research and Service to delight the client
- Accurately identifying the member's Key Priorities
- Developing an engagement plan for key initiatives
- Participating (with Sales and Client Success Managers) in quarterly account reviews
- Lead events for members and participate in events and peer roundtables
Service, Sales and Marketing Support
The Executive Partner is responsible for member retention and for contributing toward growth in the region through direct support of Gartner Finance in prospect cultivation, account plan development and value demonstration activities.
Remote & Onsite Interactions
The Executive Partner position is a virtual-first engagement model, on occasions, the Executive Partner may be responsible for hosting and /or participating in periodic onsite member activities, including workshops, research analyst visits (where appropriate), round-tables and webinars (in collaboration with Gartner Research)
Research Support
The Executive Partner supports research activities, such as facilitating member participation in research studies or case panels.
The Executive Partner will be aligned with and leverage Gartner research positions and initiatives as well as provide feedback from the member base to the research organization.
The Executive Partner works with research analysts to develop and deliver CFO relevant research.Program Delivery
- Define and deliver innovative solutions by assessing member needs and developing a customized value plan in accordance with overall Gartner Sales strategy and Gartner Finance product deliverables.
- Work with members in Business Services, Pharmaceuticals, Industrial Manufacturing, Insurance, Telecomm, and Financial Services to further their levels of Finance maturity through delivery of research, peer networking, and coaching.
- Critique client strategies, guide clients in building their organizations, and assist in developing Finance strategies, establishing pri
More jobs from Gartner
-
Account Executive, LE/GE, GTS
United Kingdom - 3 weeks ago
-
Performance Partner
Egham, Surrey, United Kingdom - 3 weeks ago
-
Executive Business Development Director
London, United Kingdom - 3 weeks ago
-
Conference Planner, Creative Journey and Branding
Surrey, United Kingdom - 1 week ago
-
Business Development Manager, MSE, GTS
London, United Kingdom - 2 weeks ago
-
Client Manager
England, United Kingdom - 3 weeks ago