Network Product Lead - London, United Kingdom - Service Care Solutions - Criminal Justice

Service Care Solutions - Criminal Justice
Service Care Solutions - Criminal Justice
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Service Care Solutions are looking for an Network Product Lead to work on a Hybrid basis for a Government entity in London.

The Network Product Lead is responsible for the products and services within the Networks Product portfolio, key responsibilities include:

  • Overseeing the road-map for Networks Product portfolio, ensuring alignment to the long-term visions and objectives of the Head of Infrastructure Products as well as the needs of the business.
  • Overseeing the overall quality of the Networks products and services, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business.
  • Providing leadership and direction to Networks Product Teams, supporting the handling of major operational issues, overseeing programme management activities to ensure alignment to the agreed SLAs/OLAs and the necessary business and IT Service Managementprocesses.
  • Working with other Product Owners as well as engineering leads and network engineers.
  • Identifying opportunities to exploit and enhance hybrid cloud services.
  • Representing Networks Product Teams at key governance forums, reporting on progress and operational issues, escalating to the Head of Infrastructure Products as appropriate.
  • Owning the budget and allocation of funding for the Networks Product portfolio based on priorities set by the Head of Infrastructure Products, inputting into agile business cases as needed.
  • Endorsing and communicating the benefits and performance of the products and services, working with Senior Service Partners to ensure continuous alignment to business needs.
  • Supporting Product Teams through SME insight as a recognised expert, remaining abreast of industry best practice and cascading ways of working for Agile and Lean practices, supporting and challenging Network Product Teams to use the right approaches withintheir work.
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