Contract Administrator - Birmingham, United Kingdom - Mitie

Mitie

Verified Company

Birmingham, United Kingdom

3 days ago

Posted by:

Tom O´Connor

beBee Recruiter

Responsibilities:

Documentation Management
Naming and uploading compliance documentation in line with contract standards.
Preparation and administration of outgoing correspondence both within the business and to external clients and contractors
Maintaining the contract filing system for PPM reports and certification
Act as a central point of contact for sites and IFM colleagues, fielding and redirecting calls where required
Provide support to the Technical Compliance Managers undertaking site audits when required
Ensure all requests are complied with and completed providing feedback to your line manager when escalation is required
Liaise with sites in regards to booking in contractors, showing awareness around individual business units requirements for contractor attendance
Manage all complaints & service failures ensuring they are allocated to the relevant team member or actioned in accordance with the contract standards
Actively promote the interests of the customer by providing an informative, helpful service to all callers
Attend training and other meetings as required and to make specific training needs known to line management

What we are looking for

Experience of Office environment working familiarity with planned maintenance activities would be beneficial
Experience in a customerfacing environment
Comfortable with Microsoft Office suite (Word and Excel)
Positive and cheerful disposition
Excellent communication and interpersonal skills
Team player
Well organised and prepared to be flexible in their approach

uracy.