Learning & Development Coordinator - East Midlands - Node4

Description

About The Role

As our Learning & Development Coordinator, you will play a key role in supporting the delivery of high‑quality technical, professional, and behavioural learning across Node4. You'll work closely with the L&D Manager, technical trainers, SMEs, and teams across the business to ensure our people receive engaging, seamless, and impactful learning experiences. This role is essential in helping us build a consistent, scalable, and modern learning offer—one that supports new starters, technical skill growth, certifications, and core capability development across our fast‑paced technology organisation.

Responsibilities

• Learning Delivery & Coordination
  • Coordinating all training programmes (technical, certification, vendor‑led, internal workshops).
  • Managing logistics, scheduling, and communications for virtual and in‑person sessions.
  • Supporting the creation and maintenance of learning pathways across multiple roles.
  • Contributing to the successful delivery of our company‑wide induction programme.
  • Delivering internal training sessions where relevant (systems, onboarding, core skills).
• Technical Training Support
  • Planning and coordinating technical onboarding and upskilling activities.
  • Supporting Microsoft, Cisco, security and other technical certification programmes.
  • Maintaining accurate training, certification, and skills tracking.
  • Ensuring technical learning content remains relevant and up to date.
• LMS & Digital Learning
  • Managing and maintaining the LMS (uploads, enrolments, course catalogue, troubleshooting).
  • Supporting digital content creation (eLearning modules, guides, videos).
  • Producing reports on learning activity, utilisation, completions, and certification progress.
• Stakeholder Engagement
  • Acting as the first point of contact for L&D queries.
  • Building strong relationships across technical and non‑technical teams.
  • Promoting learning opportunities and driving engagement across Node4.
• Quality & Continuous Improvement
  • Gathering learner feedback and identifying improvements.
  • Enhancing learner experience and simplifying L&D processes.
  • Contributing to a positive, forward‑thinking, people‑centred learning culture.

What will you bring?

Essential

• Experience in admin, coordination, or support roles (L&D/HR/tech/education ideal).
• Strong organisational skills and ability to manage multiple priorities.
• Excellent written, verbal, and digital communication skills.
• Confidence with systems, digital tools, and learning new platforms.
• An interest in technology and technical development.
• High attention to detail and accuracy with data/reporting.
• A proactive, positive attitude with a focus on service delivery.

Desirable

• Experience coordinating technical or certification‑based training.
• Familiarity with Microsoft, Cisco, CompTIA, or similar certification frameworks.
• LMS experience.
• Exposure to instructional design or eLearning concepts.
• Ability to create basic digital content (slides, guides, short videos).
• CIPD Level 3 (L&D) or willingness to work towards it.

Behaviours We Value

• A curiosity for learning, technology, and continuous improvement.
• Proactive problem‑solving and forward planning.
• Strong collaboration and stakeholder engagement.
• Ownership, accountability, and reliability.
• Professionalism, integrity, and respect for confidentiality.

What can we offer you?

• Hybrid Working
• Private Medical Insurance or Company Paid Health Cash Plan
• Employee Assistance Program
• 25 days holidays plus your birthday off
• Option to purchase additional holiday (up to 5 days)
• Company Pension Scheme
• Life Assurance x 4
• A diverse workforce
• Employee investment with Node4 training Academy
• Family savings and shopping discounts through the Node4 benefits portal.
• Discounted Gym Membership
• Modern facilities with open and welcoming breakout areas
• Company Social events
• Never ending supply of hot and cold drinks, biscuits, sweets, and fruit

Why join Node4?

Founded in 2004, Node4 has experienced exceptional growth and success over the years. From an office in Derby to locations nationwide. From three people to a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company.