Service Coordinator - Norwich, United Kingdom - Panks Engineers Ltd

Tom O´Connor

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Tom O´Connor

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Description
Panks is a family run business, that was established in 1842.

We are currently looking for a Service Coordinator, to join the Panks team, in our Norwich branch, on a 40-hour week contract working 8am - 5pm Monday to Friday, with a one hour unpaid lunch break.


Main Responsibilities

  • Diarising, dealing and booking of customer maintenance schedules
  • Liaising with the Workshop regarding jobs
  • Preparing and producing invoices for customers using Exchequer (full training will be given)
  • Answering telephones and dealing with customer queries.
  • Dealing with customers' face to face booking in services.
  • Filing
  • Day to day ad hoc duties.

Skills needed

  • Experience working in an office environment
  • Good customer service skills and polite phone manner
  • Experience using Microsoft office programmes
  • Good team worker
  • Administrative skills

You would receive;

  • 23 days holiday per year plus bank holidays off.
  • Salary negotiable depending on experience and skills
  • Pension Scheme
  • Free Parking
  • Uniform/PPE

Current pay £10.27 per hour, will increase in April to match National Living Wage.

Salary:
From £10.27 per hour


Benefits:


  • Company pension
  • Free parking
  • Sick pay

Schedule:

  • Monday to Friday

COVID-19 considerations:
All staff are required to wear a mask while moving around the building, these are provided.
Sanitiser and gloves available
Contactless daily temperature checks on all staff and visitors.
Health declarations for visitors


Experience:


  • Administrative/service: 2 years (preferred)

Work Location:
One location


Reference ID:
HRJD019

Expected start date: 03/04/2023

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