Business Administrator - Cambridge, United Kingdom - Light Blue Holdings
3 weeks ago
Description
This is a part-time role in a thriving punting and events company.We are looking for a motivated individual to join our small team 16-24 hours per week (9am - 5pm Monday and Sunday, with scope for a 3rd day).
The role comprises general administrative tasks and customer service.Job description
Assist in all areas of day-to-day business administration relating to bookings, staff and daily operations.
- Become proficient in Glide (bespoke booking software) in order to:
- Make and amend bookings
- walking & punting
- Check and manage booking extras
- Manage daily departures and availability
- Send review messages
- Run daily administrative tasks; ensuring all booking details are correct, booking in extras, processing refunds, dealing with customer complaints and amending bookings on the day.
- Liaise with the punting river manager and cashiering staff on a day to ensure they have all of the information required to run the day.
- Maintaining and ensuring staff paperwork and training records are up to date.
- Updating risk assessments and training materials.
- Responding to customer reviews across multiple platforms.
- Assisting with staff payroll.
- Maintaining uniform stocks.
Desirable skills:
Educated to A-Level or equivalent.
Proficient computer skills including excel. Experience with accounting software would be a benefit.
Working Environment.
Garden and meeting room (upstairs) are available for breaks. Kitchen including fridge and microwave available for staff use.
Job Types:
Part-time, Permanent
Part-time hours: 16-24 per week
Salary:
£12.50 per hour
Benefits:
- Company events
Schedule:
- Weekend availability
Education:
- A-Level or equivalent (preferred)
Work Location:
In person
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