Language Services Project Management Executive - Shrewsbury, United Kingdom - Croud

Croud
Croud
Verified Company
Shrewsbury, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

ROLE OVERVIEW:


Croud is a digital marketing agency with a unique business model, recently named a Sunday Times Best Place to Work 2023.


As a Language Services Project Management Executive, you will be supporting the Senior Language Services Project Manager and Language Services Project Manager.

You will be accountable for supporting the management and delivery of client tasks, such as the
provision of content localisations and market insights, using both internal resources but also our unique and market leading network of on-demand specialists to scale activity across 100+ markets.

You will join a team that is passionate about Language Services, and an agency that invests in its people, with training and development running through the core.


Croud operates a
hybrid working model with a minimum of
3 days a week
based in our Shrewsbury office** and the remaining days from home if you wish.


RESPONSIBILITIES:


  • Support the overall development of Croud's Language Services offering
  • Deliver excellence in required communication and client service standards for each client as well as generally
  • Ensure a highquality output is coming from the Croudie Network by supporting Croudies with thorough briefing material and training as required
  • Challenge and propose refinements to our scalable processes with the Croudie
  • Network to ensure we're driving efficiencies while delivering a good quality output
  • Assist in the selection of appropriate Croudies for new tasks
  • Support the provision of accurate information to keep the Language Services team project management and financial trackers up to date
  • Contribute to and support Croud marketing activities
  • Contribute to the internal case study process, delivering world class case studies showcasing Croud and our client's shared success stories

PERSON SPECIFICATION:


  • Degree level education or relevant equivalent experience
  • Strong interest in localisation and cultural insights
  • Excellent communication, organisation, and presentation skills
  • A mathematical and analytical mind
  • Exceptional client service skills
  • Highly organised and an ability to multitask
  • Impeccable attention to detail
  • Excellent Microsoft Office skills which must include Excel, Word and PowerPoint
  • Proven track record of working to deadlines
  • Proven time management skills
  • Experience of working in teams to meet a common goal
  • At least one additional language to a fluent level
  • Preferable to have experience in CAT tools, such as Phrase

COMPANY BENEFITS:

Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless

Croud offers competitive starting salaries alongside numerous company benefits.

On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include:

  • 25 days holiday a year
  • Discretionary annual performance based incentive
  • Sale commission
  • Recruitment referrals bonus
  • Health & Wellbeing contribution
  • Ride to Work scheme
  • Railcard
  • Season Ticket loan
  • Home office chair and home office screen
  • Free fruit, breakfast cereals, snacks and tea & coffee in the office
  • Enhanced maternity and paternity package#
  • Life insurance and income protection
  • Medical Cash Plan
  • Pension
  • LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform)
  • Peer to peer recognition scheme 'bonusly'
  • Team offsites/regular socials
  • Yearround holiday parties
  • Flexible working options
  • Day to make a difference


Standard hours are from 9.00 am to 5.30 pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).

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