Monitoring Officer - Thornton Heath, United Kingdom - NHS Professionals

NHS Professionals

Verified Company

Thornton Heath, United Kingdom

1 day ago

Posted by:

Tom O´Connor

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Description

Are you interested in a temporary position at Croydon Hospital full time?

The trust are looking for a Monitoring officer for 2 months. Hours of work will be Monday to Friday 9-5pm

Working as an integral part of the Estates and Facilities Directorate, the Monitoring Officer will work closely with the Patient Environment Manager, to ensure that services are provided to agreed specification, advising management of any failures in service delivery and following up to ensure rectification.

To ensure the in-house departments and external contractors are providing the Trust with a constant, efficient and effective delivery of services.

Duties

Develop a positive contractor relation framework through objective and consistent monitoring of the contracts.

Undertake audits at the hospital and community properties liaising with front line and operational staff in respect of the provision of E&F services, value for money, Health and Safety, ensuring that quality standards are maintained in respect of the services being provided and that performance is not being compromised and rectifying issues in relation to poor performance.

Play a leading role in the delivery of the annual PLACE assessment.

Ensuring corrective actions are undertaken and followed though and long term rectification plan are implemented and reported through the department Quality Steering Group.

Identifying any Trust interface risks related to the performance of contractors, and ensure they are reported, logged and the agreed action to mitigate them taken forward by Health and Safety Manager.

Monitoring the overall performance of E&F services and reporting to line management variances to service delivery specifications and poor performance and the action being taken to resolve issues and ensure performance is as per contractor agreements.

To review monthly performance reports, against output requirements and identify any variances which should attract a reduction to costs and providing evidence and sound argument for justifying these.

Canvas user satisfaction with regard to quality, effectiveness and appropriateness of service delivery

Be responsible for the day to day monitoring of activities of the Trust's Estates & Facilities contractors linking appropriately with clinical staff in all matters affecting efficient running of the Trust's Facilities and business generally.

Assist in the production and maintenance of new service level agreements and KPI's for the E&F directorate.

Build effective networks with ward/department managers to collaborate where appropriate on Estates & Facilities related issues within the Trust.

Build links and effectively represent the Estates & Facilities Department with managers, clinicians and other health professionals throughout the hospital and community properties.

Promote a positive image of the Estates & Facilities Directorate both internally and externally.

GENERAL

To work in accordance with the Trust's Values to consistently demonstrate the behaviours required.

The postholder is required to carry out his/her role in accordance with the organisation values, standards and behaviours, in a Professional, Compassionate, Respectful and Safe way.

To ensure that Croydon Health Services Trust's policies and procedures are adhered to.
To have responsibility for the Health, Safety and Welfare of self and others and to comply at all times with the requirements of the Health and Safety Regulations and the Trust's Health and Safety policies and procedures.
To ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity in accordance with the provisions of the Data Protection Act and its amendments.
To work in accordance with the Trust's policies to eliminate unlawful discrimination and promote equality and diversity in the workplace. To positively promote at all times equality of opportunity in service delivery and employment in accordance with Trust policies, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, belief, sexual orientation or domestic circumstances.
To adhere to the Trust Infection Control Policy, procedures and guidelines, and in particular practice strict hand hygiene at all times while carrying out clinical duties, in line with the responsibilities placed on employees by the Health Act 2006: Code of Practice for the prevention and control of healthcare associated infections (HCAIs). The prevention and control of HCAIs must be embedded into everyday clinical practice and applied consistently.
All clinical staff hold responsibility for ensuring they have sound knowledge of standard infection control precautions and that no omission on their part or within the sphere of their responsibility is detrimental to the interests or safety of their patients, visitors and colleagues. Clinical staff must keep their infec