Volunteer Support Officer - Faversham, United Kingdom - International Association of Teachers of English as a Foreign Language

Description

Volunteer Support Officer for educational charity

The post
Do you enjoy helping and supporting volunteers? Are you a confident administrator with a friendly, professional manner?

Would you like to work for an educational membership association and registered UK charity, and help support the English language teaching community worldwide?

Would you enjoy being part of a small friendly team in purpose-built modern offices with free parking, as well as being able to work from home two days each week (outside of key periods)?


Location:

Modern, purpose-built offices in Faversham, with partial working from home


The organisation

IATEFL, the International Association of Teachers of English as a Foreign Language, is an international membership association with over 50 years of experience in linking, supporting and developing English language teaching professionals around the world.

The association is a registered UK charity with a Head Office in Faversham, Kent.

IATEFL has approximately 3,500 members in over 100 countries worldwide. Over 300 of these memberships are taken out by institutions, which include academic institutions, private language schools and publishers.

In addition to its own members, IATEFL reaches teachers via over 100 associate teacher associations, as well as through its free online events.

Members of IATEFL choose to additionally join one or more of the 16 Special Interest Groups (SIGs) which are part of the wider association, and so personalise their membership.

Each SIG represents a specialist area, and offers its own events and publications in addition to those offered by the wider association.

Each SIG is managed by a small committee of volunteers.

In addition to producing a range of publications, and running online training events throughout the year, IATEFL also organises an annual UK-based conference.

IATEFL is a UK-registered charity set up for the advancement of education for the benefit of teachers and learners of English language as a foreign language.

As part of this, IATEFL supports teachers working in low resource environments via a range of charitable initiatives, conference scholarships and training awards.

IATEFL's activities are wide-ranging and include publications, online and face-to-face events, and an annual conference for English language teaching professionals which takes place in a UK city each spring, and is attended by around 2,500 delegates.

The role
This role is focused on supporting the volunteers running IATEFL's Special Interest Groups (SIGs)


This includes:

• Overseeing the publication of SIG newsletters in collaboration with the SIG's publications officer, IATEFL's Publications Committee, the printer (where required) and advertisers, and overseeing distribution arrangements. This will also include the ordering of international standard serial numbers (ISSN) and international standard book numbers (ISBN) as well as uploading publications to digital platforms and filing copies with the Copyright Library and British Library.
• Supporting SIGs with the administration for, and the publicising of, online and face to face events.
• Liaising with SIG Treasuers and main IATEFL Treasurer to prepare annual budgets for approval.
• Helping coordinate SIG Coordinator meetings 3 times each year (currently online), including attending very ocassional meetings at weekends, and minutetaking when necessary.
• Sending out prewritten news and updates to members.
• Helping promote SIG activities in publications and on social media as part of a small team.
• Supporting the Head Office team in preparations for, and running of, the annual conference with specific responsibilitiy for SIG preconference events, and SIG showcases. You will also be expected to support other members of the Head Office team with the smooth running of the event. You will be expected to attend the annual conference. Travel, accommodation and living expenses are included for this weeklong event.
• Helping volunteers and others with enquiries in collaboration with other relevant members of the Head Office team.
• Such other duties commensurate with the grading of this post as the Chief Executive may require.

Person Specification
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Qualifications / Training_

• GCSE Maths and English at Grade C, or equivalent essential
• Educated to A level, or equivalent essential
• Degree desirable

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Experience / Knowledge_

• Proven experience of working in a similar administrative, secretarial or clerical role desirable
• Experience of a customerfacing role and achieving customer satisfaction desirable
• Experience of working with volunteers desirable

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Skills / Abilities_

• Excellent interpersonal skills: approachable, professional, polite and understanding essential
• Excellent communication skills, both verbally and in writing essential
• Good literacy and numeracy skills essential
• Good level of IT literacy and competence essential
• Experie