Party Team Leader - Farnborough, United Kingdom - 360 Play Farnborough
3 weeks ago
Description
360 Play is one of the leading names in family entertainment centres and we are looking for multi talented leisure professionals with a passion for our industry to join our dynamic team.
We are currently recruiting for a Party and Events Team leader at 360 Play.
You must be a real people person with infectious energy.
As a team leader you will be the primary support to the general manager and will offer support for the day to day supervision of operations whilst being a real visual presence around the centre.
You will be responsible for maintaining standards and you'll have a real passion for providing an unforgettable experience for our customers.
Other skills that will need to be demonstrated include:
- Willing to 'roll up your sleeves' and lead by example.
- Lots of energy and passion to deliver fantastic customer service through a team
- Have the ability to manage, motivate, train and develop staff
- Have the ability to upsell products and make sales calls
- Have an outstanding telephone manner
- Ensure the presentation of the Party area's are maintained to high standards and the area is "guest ready" for opening time
- Maintain the cleanliness, safety and quality of the service
- Carry out periodic audits of your department and ensure its clean and fit for purpose
- Handle guests in a polite and professional manner at all times, ensuring guest safety and satisfaction are protected and promoted both personally and within team
- Ensure all bookings are paid in full and paperwork is fully completed
- Excellent attention to detail
- Flexible and versatile working evenings and weekends will be compulsory to this role
- Good interpersonal skills and the ability to build strong mutually supportive relationships.
Package:
DoE, plus company benefits, contributory pension, profit related bonus.
Job Types:
Full-time, Permanent
Job Types:
Full-time, Permanent
Salary:
From £20,000.00 per year
Schedule:
- 8 hour shift
Experience:
Event Management: 1 year (preferred)
Work Location:
In person
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